Call Center Outbound Business Account Representative
Cable ONE, Piggott, Arkansas, United States, 72454
Employer Industry: Telecommunications
Why consider this job opportunity
Excellent benefits package, including medical, dental, and vision plans starting on your first day
Opportunity for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
Up to $75 a month towards cable and internet services
Supportive and collaborative work environment
Paid time off including vacation, holiday, and personal/sick days
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills to direct conversations and close sales
A proactive approach to customer interactions
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a customer service or sales role in a telecommunications environment
Ability to tailor communications to address customer needs effectively
Familiarity with SalesForce or similar CRM systems
Demonstrated commitment to community involvement or support initiatives
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Excellent benefits package, including medical, dental, and vision plans starting on your first day
Opportunity for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
Up to $75 a month towards cable and internet services
Supportive and collaborative work environment
Paid time off including vacation, holiday, and personal/sick days
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills to direct conversations and close sales
A proactive approach to customer interactions
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a customer service or sales role in a telecommunications environment
Ability to tailor communications to address customer needs effectively
Familiarity with SalesForce or similar CRM systems
Demonstrated commitment to community involvement or support initiatives
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr