Call Center Outbound Business Account Representative
Cable ONE, Thayer, Missouri, United States, 65791
Employer Industry: Telecommunications
Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting on day one
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Collaborative work environment with opportunities for advancement
Paid time off including vacation, holiday, and personal/sick days
Supportive and inclusive workplace culture that values diversity
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services that meet their needs
Make outbound calls to potential business customers to present telecommunications packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills with an outgoing personality to direct conversations and close sales
Proactive approach to customer service and problem-solving
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role
Familiarity with SalesForce or similar customer relationship management systems
Demonstrated ability to work in a fast-paced environment
Knowledge of telecommunications products and services
Strong interpersonal skills to build customer relationships
#Telecommunications #SalesOpportunities #CustomerService #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting on day one
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Collaborative work environment with opportunities for advancement
Paid time off including vacation, holiday, and personal/sick days
Supportive and inclusive workplace culture that values diversity
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services that meet their needs
Make outbound calls to potential business customers to present telecommunications packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills with an outgoing personality to direct conversations and close sales
Proactive approach to customer service and problem-solving
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role
Familiarity with SalesForce or similar customer relationship management systems
Demonstrated ability to work in a fast-paced environment
Knowledge of telecommunications products and services
Strong interpersonal skills to build customer relationships
#Telecommunications #SalesOpportunities #CustomerService #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr