Call Center Outbound Business Account Representative
Cable ONE, Natchez, Mississippi, us, 39121
Why consider this job opportunity
Comprehensive benefits package including medical, dental, and vision plans starting on day one
Paid time off for vacation, holidays, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunities for advancement and a collaborative work environment
Positive impact on local businesses by providing essential communication services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise of products to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem-solve and find solutions to encourage customer commitments
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to engage in conversations and close sales effectivelyProactive approach to customer service and relationship building
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a customer service or sales role within the telecommunications industry
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Familiarity with CRM software, particularly SalesForce
A track record of meeting or exceeding sales targets
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Comprehensive benefits package including medical, dental, and vision plans starting on day one
Paid time off for vacation, holidays, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunities for advancement and a collaborative work environment
Positive impact on local businesses by providing essential communication services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise of products to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem-solve and find solutions to encourage customer commitments
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to engage in conversations and close sales effectivelyProactive approach to customer service and relationship building
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a customer service or sales role within the telecommunications industry
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Familiarity with CRM software, particularly SalesForce
A track record of meeting or exceeding sales targets
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr