Call Center Outbound Business Account Representative
Cable ONE, Fargo, North Dakota, us, 58126
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on your first day
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Advancement opportunities within a collaborative work environment
Up to $75 a month towards cable and internet services
Paid time off including vacation, holidays, and personal/sick days
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present communication packages
Provide high‑level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
Problem solve and encourage customers to commit to services
What is Required (Qualifications):
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role
Strong problem‑solving skills
Familiarity with SalesForce or similar CRM systems
Excellent communication and interpersonal skills
Ability to work in a fast‑paced environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Excellent benefits package including medical, dental, and vision plans starting on your first day
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Advancement opportunities within a collaborative work environment
Up to $75 a month towards cable and internet services
Paid time off including vacation, holidays, and personal/sick days
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present communication packages
Provide high‑level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
Problem solve and encourage customers to commit to services
What is Required (Qualifications):
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role
Strong problem‑solving skills
Familiarity with SalesForce or similar CRM systems
Excellent communication and interpersonal skills
Ability to work in a fast‑paced environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr