Call Center Outbound Business Account Representative
Cable ONE, Long Beach, Mississippi, United States, 39560
Why Consider This Job Opportunity
Medical, dental, and vision plans – start when you start!
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement within a collaborative work environment
Paid time off including vacation, holiday, and personal/sick days
Recognition and awards programs for associates
Job Responsibilities
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to present communication packages to potential business customers
Provide high-level customer service and accurately enter customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of services
Problem-solve and find solutions for business customers to encourage commitment
Qualifications
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Proactive approach to customer engagement and relationship building
Education: Associate's degree or higher preferred
Preferred Qualifications
Experience in a sales-driven environment
Strong communication and interpersonal skills
Familiarity with telecommunications products and services
Ability to work independently and as part of a team
Experience with customer relationship management (CRM) tools
#Telecommunications #SalesOpportunity #CareerGrowth #EmployeeBenefits #CustomerService
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Medical, dental, and vision plans – start when you start!
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement within a collaborative work environment
Paid time off including vacation, holiday, and personal/sick days
Recognition and awards programs for associates
Job Responsibilities
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to present communication packages to potential business customers
Provide high-level customer service and accurately enter customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of services
Problem-solve and find solutions for business customers to encourage commitment
Qualifications
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Proactive approach to customer engagement and relationship building
Education: Associate's degree or higher preferred
Preferred Qualifications
Experience in a sales-driven environment
Strong communication and interpersonal skills
Familiarity with telecommunications products and services
Ability to work independently and as part of a team
Experience with customer relationship management (CRM) tools
#Telecommunications #SalesOpportunity #CareerGrowth #EmployeeBenefits #CustomerService
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr