Call Center Outbound Business Account Representative
Cable ONE, Dyersburg, Tennessee, United States, 38024
Why consider this job opportunity
Medical, dental, and vision plans – start when you start!
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement (up to $5,250 in the 1st year)
Collaborative work environment with opportunities for advancement
Paid time off including vacation, holiday, and personal/sick days
Associate recognition and awards programs
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and demonstrate the benefits of switching services
What is Required (Qualifications)
Three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Proactive problem‑solving skills to encourage customer commitment
Outgoing personality with the ability to direct conversations and close sales
Preferred educational background: Associate's degree or higher
How to Stand Out (Preferred Qualifications)
Experience in a sales or customer service role in a telecommunications setting
Strong familiarity with SalesForce or similar CRM systems
Excellent communication and interpersonal skills
Ability to work effectively in a team‑oriented environment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Medical, dental, and vision plans – start when you start!
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement (up to $5,250 in the 1st year)
Collaborative work environment with opportunities for advancement
Paid time off including vacation, holiday, and personal/sick days
Associate recognition and awards programs
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and demonstrate the benefits of switching services
What is Required (Qualifications)
Three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Proactive problem‑solving skills to encourage customer commitment
Outgoing personality with the ability to direct conversations and close sales
Preferred educational background: Associate's degree or higher
How to Stand Out (Preferred Qualifications)
Experience in a sales or customer service role in a telecommunications setting
Strong familiarity with SalesForce or similar CRM systems
Excellent communication and interpersonal skills
Ability to work effectively in a team‑oriented environment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr