Call Center Outbound Business Account Representative
Cable ONE, Edinburgh, Indiana, United States, 46124
Why consider this job opportunity:
Competitive salary and excellent benefits package, including medical, dental, and vision plans starting on day one
Tuition reimbursement program offering up to $5,250 in the first year
401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition within a collaborative work environment
Up to $75 per month towards cable and internet services
Focus on work/life balance with paid time off for vacation, holidays, and personal/sick days
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service and accurately enter customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate why switching to the employer is beneficial
Problem‑solve and encourage customer commitment to services
What is Required (Qualifications):
A proactive approach to customer engagement and problem‑solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role within the telecommunications industry
Familiarity with using SalesForce or similar CRM systems
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Competitive salary and excellent benefits package, including medical, dental, and vision plans starting on day one
Tuition reimbursement program offering up to $5,250 in the first year
401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition within a collaborative work environment
Up to $75 per month towards cable and internet services
Focus on work/life balance with paid time off for vacation, holidays, and personal/sick days
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service and accurately enter customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate why switching to the employer is beneficial
Problem‑solve and encourage customer commitment to services
What is Required (Qualifications):
A proactive approach to customer engagement and problem‑solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role within the telecommunications industry
Familiarity with using SalesForce or similar CRM systems
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr