Call Center Outbound Business Account Representative
Cable ONE, Ponca City, Oklahoma, us, 74602
Employer Industry: Telecommunications
Why consider this job opportunity:
Medical, dental, and vision plans starting from day one
Up to $5,250 in tuition reimbursement in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for advancement and career growth within the organization
Collaborative work environment with a focus on community support
Monthly stipend of up to $75 towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Enter customer data accurately into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate service value
Problem-solve and provide solutions to encourage customer commitment
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Outgoing personality with strong communication skills
Experience in a customer service or sales environment
Familiarity with telecommunications products and services
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter an employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Medical, dental, and vision plans starting from day one
Up to $5,250 in tuition reimbursement in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for advancement and career growth within the organization
Collaborative work environment with a focus on community support
Monthly stipend of up to $75 towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Enter customer data accurately into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate service value
Problem-solve and provide solutions to encourage customer commitment
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Outgoing personality with strong communication skills
Experience in a customer service or sales environment
Familiarity with telecommunications products and services
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter an employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr