Call Center Outbound Business Account Representative
Cable ONE, Overland Park, Kansas, United States, 66213
Employer Industry: Telecommunications
Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting on the first day
Paid time off including vacation, holidays, and personal/sick days
401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement within a supportive and collaborative work environment
Chance to contribute positively to local businesses and communities
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to engage potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and demonstrate the benefits of switching services
What is Required (Qualifications)
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills and the ability to direct conversations to close sales
Three to six months of related experience and/or training is required
An Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in sales or customer service roles
Familiarity with SalesForce or similar customer relationship management systems
Strong interpersonal skills and ability to connect with diverse customers
Commitment to community service and support
#Telecommunications #CustomerService #SalesOpportunity #CareerGrowth #DiversityAndInclusion
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting on the first day
Paid time off including vacation, holidays, and personal/sick days
401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement within a supportive and collaborative work environment
Chance to contribute positively to local businesses and communities
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to engage potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and demonstrate the benefits of switching services
What is Required (Qualifications)
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills and the ability to direct conversations to close sales
Three to six months of related experience and/or training is required
An Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in sales or customer service roles
Familiarity with SalesForce or similar customer relationship management systems
Strong interpersonal skills and ability to connect with diverse customers
Commitment to community service and support
#Telecommunications #CustomerService #SalesOpportunity #CareerGrowth #DiversityAndInclusion
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr