Call Center Outbound Business Account Representative
Cable ONE, Shiloh, Illinois, United States
Employer Industry: Telecommunications
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on the first day
Tuition reimbursement of up to $5,250 in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for advancement and recognition programs
Collaborative work environment with a focus on community support
Flexibility to impact local businesses positively through service offerings
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers and highlight the benefits of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications):
Proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training required
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in customer service or sales within the telecommunications industry
Strong problem-solving skills and ability to provide tailored solutions
Familiarity with SalesForce or similar CRM systems
Excellent communication and interpersonal skills
Ability to work collaboratively within a team
#Telecommunications #Sales #CustomerService #CareerOpportunity #Benefits #AdvancementOpportunities
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter an employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on the first day
Tuition reimbursement of up to $5,250 in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for advancement and recognition programs
Collaborative work environment with a focus on community support
Flexibility to impact local businesses positively through service offerings
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers and highlight the benefits of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications):
Proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training required
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in customer service or sales within the telecommunications industry
Strong problem-solving skills and ability to provide tailored solutions
Familiarity with SalesForce or similar CRM systems
Excellent communication and interpersonal skills
Ability to work collaboratively within a team
#Telecommunications #Sales #CustomerService #CareerOpportunity #Benefits #AdvancementOpportunities
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter an employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr