IT Service Desk Specialist

A tech solutions firm is seeking a Service Desk Technician in Phoenix, Arizona. This position involves delivering technical support for IT-related issues, facilitating effective communication with customers, and documentation in the CA Service Desk system. Ideal candidates have a degree in computer science or equivalent work experience, extensive knowledge of Microsoft products, and strong troubleshooting skills. A customer-focused approach and the ability to handle stress are essential for this role. #J-18808-Ljbffr