Remote Senior Specialist, Customer Quality & Insights

A leading healthcare solutions provider in Boston is looking for a Sr Specialist in Customer Quality. This role acts as a key liaison between clinical users and operations to enhance quality and customer satisfaction. Responsibilities include analyzing customer complaint data, monitoring quality metrics, preparing quality presentations, and participating in audits. Candidates should possess a Bachelor's degree and have 2+ years of experience in Quality or related fields. The position offers competitive salary and comprehensive benefits. #J-18808-Ljbffr