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Salesforce Business Analyst

TECHOHANA, Atlanta, GA, United States


Salesforce Business Analyst

|

Atlanta

|

Energy Sector

|

$120,000

Are you a Salesforce BA who enjoys sitting at the intersection of operations, technology, and real-world infrastructure?

We’re partnered with a growing energy organisation in Atlanta that is investing heavily in Salesforce to modernise field operations, customer engagement, and internal workflow efficiency. This is a high-visibility project supporting a core transformation programme not just incremental system tweaks.

They need a

Business Analyst

who can translate complex operational processes into scalable Salesforce solutions.

What you’ll be doing:

Partnering with operations, field services, and commercial teams to gather and document requirements

Mapping current-state vs future-state processes across service, asset, and customer workflows

Working closely with Salesforce Admins and Developers to shape scalable solution design

Driving user story creation, backlog grooming, and sprint participation

Supporting UAT, stakeholder training, and adoption strategy

Acting as the bridge between technical teams and energy-sector business stakeholders

What makes this different: This is not a generic BA role. The energy environment brings complexity — regulatory oversight, asset-heavy operations, and field-based service models. The Salesforce platform is being leveraged to improve service response, asset visibility, and customer communication across multiple business units.

What they’re looking for:

Strong Salesforce Business Analyst experience (Sales or Service Cloud essential)

Proven track record delivering end-to-end Salesforce projects

Experience working in regulated or operationally complex industries (energy, utilities, infrastructure preferred)

Confident stakeholder engagement skills able and willing to challenge and influence

Based in Atlanta and comfortable working closely with delivery teams

This is an opportunity to step into a transformation programme with executive visibility, real operational impact, and long-term platform growth.

If you’re an Atlanta-based Salesforce BA who enjoys complex environments and meaningful delivery, this is worth exploring.

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