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Chick-fil-A Director Of Operations

Cooper Connect, Boston, MA, United States


Matt DeMichele-Rigoni is an Owner/Operator with rapid success.

He was was recently selected by Chick-fil-A, Inc as the Rookie of the Year for the Northeast Region

Chick-fil-A is the fastest growing Quick Service Restaurant in the nation

Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years

Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)

Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

Health Insurance

Paid Vacation

401(k)

Paid Parking

Uniform Stipend

Never work on Sundays

Overtime Available

We are looking for an enthusiastic Operations Director to join our team at Chick-fil-A . This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. As the Director of Digital Operations and Mobile Ordering, you will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant

Building high-performance teams, identifying and coaching leaders for both Front of House and Back of House operations

Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards

Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales

Maintaining a work environment that ensures and promotes food & team safety

Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

2 years of Leadership experience

Tech Savvy is a MUST!

High Volume experience (preferred)

Proven track record of developing others

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