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Chick-fil-A Operations Director

Cooper Connect, Auburn, NY, United States


Operator Bob McFadden has been with Chick‑fil‑A for many years, and has a passion for growing and developing his team members

Chick‑fil‑A is the fastest growing Quick Service Restaurant in the nation

Chick‑fil‑A has the highest customer satisfaction scores for 10 consecutive years

Chick‑fil‑A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)

Chick‑fil‑A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

Eligible for bonuses

Never work on Sundays

PTO once eligible

Contributions towards insurance

401k once eligible

Discounts on Meals

Leadership Development

Uniforms

We are looking for an enthusiastic Director of Operations to join our team at

Chick‑fil‑A . This “hands‑on” management opportunity is designed to give you a career in the most highly‑esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth to get you into a senior leadership role specifically suited to match your strengths.

Your Impact

Delivering operational excellence, working in all aspects of the restaurant to gain critical experience and knowledge of how to effectively operate a multi‑million dollar business

Building high performance teams, identifying and coaching up‑and‑coming leaders.

Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards

Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales

Providing the highest quality of guest service through all contact points

Maintaining a work environment that ensures and promotes food & team safety

Chick‑fil‑A experience (required)

Leadership experience (required)

Bachelor's Degree completed or in progress

Passion for Chick‑fil‑A's values

Apply now

and you will be contacted

ASAP .

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