Chick-fil-A Restaurant Operations Director
Cooper Connect, Nanuet, NY, United States
Chick-fil-A Restaurant Operations Director
Operator Ellie Kim, is a seasoned Operator with nearly 20 years of experience
Ellie opened this location in September 2025
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
Health Insurance
Paid Vacation
401k Retirement Plan
Tuition Discounts at Over 100 Colleges
Never work on Sundays
Overtime Available
We are seeking a passionate and driven Operations Director for
Chick-fil-A Nanuet
who will help lead restaurant operations while building a high‑performing team culture. This is a
hands‑on
leadership role responsible for driving operational excellence, developing future leaders, and ensuring every guest receives the remarkable experience Chick‑fil‑A is known for. The ideal candidate demonstrates strong character, competency, and chemistry with the team while maintaining a strong sense of urgency and ownership in restaurant operations.
Your Impact
Lead daily restaurant operations including Front of House, Back of House, and Drive‑Thru
Develop, coach, and hold accountable teams of 25+ team members
Drive operational excellence through hands‑on leadership
Manage labor, scheduling, and operational efficiency
Ensure strict adherence to food safety and quality standards
Maintain high guest satisfaction through consistent service excellence
Identify operational challenges and implement real‑time solutions
Train and develop team members into future leaders
Support restaurant operations during high‑volume shifts and peak periods
Reinforce a culture built on teamwork, humility, and servant leadership
2+ years of Leadership experience (restaurant or hospitality industry preferred)
Bachelor's Degree (highly preferred)
Open availability and willingness to work hands‑on in restaurant operations (required)
Strong understanding of food safety standards, labor planning, and shift operations
Deep alignment with Chick‑fil‑A’s values of Teamwork, Integrity, Excellence, and Humility
Familiarity with performance metrics and operations‑based decision‑making
Apply now
and you will be contacted
ASAP .
#J-18808-Ljbffr
Operator Ellie Kim, is a seasoned Operator with nearly 20 years of experience
Ellie opened this location in September 2025
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
Health Insurance
Paid Vacation
401k Retirement Plan
Tuition Discounts at Over 100 Colleges
Never work on Sundays
Overtime Available
We are seeking a passionate and driven Operations Director for
Chick-fil-A Nanuet
who will help lead restaurant operations while building a high‑performing team culture. This is a
hands‑on
leadership role responsible for driving operational excellence, developing future leaders, and ensuring every guest receives the remarkable experience Chick‑fil‑A is known for. The ideal candidate demonstrates strong character, competency, and chemistry with the team while maintaining a strong sense of urgency and ownership in restaurant operations.
Your Impact
Lead daily restaurant operations including Front of House, Back of House, and Drive‑Thru
Develop, coach, and hold accountable teams of 25+ team members
Drive operational excellence through hands‑on leadership
Manage labor, scheduling, and operational efficiency
Ensure strict adherence to food safety and quality standards
Maintain high guest satisfaction through consistent service excellence
Identify operational challenges and implement real‑time solutions
Train and develop team members into future leaders
Support restaurant operations during high‑volume shifts and peak periods
Reinforce a culture built on teamwork, humility, and servant leadership
2+ years of Leadership experience (restaurant or hospitality industry preferred)
Bachelor's Degree (highly preferred)
Open availability and willingness to work hands‑on in restaurant operations (required)
Strong understanding of food safety standards, labor planning, and shift operations
Deep alignment with Chick‑fil‑A’s values of Teamwork, Integrity, Excellence, and Humility
Familiarity with performance metrics and operations‑based decision‑making
Apply now
and you will be contacted
ASAP .
#J-18808-Ljbffr