Collections Specialist
Insight Financial Staffing & Search Group, Spartanburg, SC, United States
The Collections Specialist is responsible for the timely and effective collection of customer receivables, supporting strong cash flow, accurate AR aging, and customer account resolution.
Job Responsibilities for the Collections Specialist Position
Manage assigned portfolio of customer accounts to ensure timely payment of invoices.
Proactively contact customers regarding past-due balances.
Track collection activity and follow up on payment commitments.
Escalate delinquent accounts in accordance with established AR policies.
Investigate and coordinate resolution of payment disputes related to pricing, invoicing, etc.
Work with Accounts Receivable and Accounting to ensure payments are applied accurately and timely.
Provide documentation and context to support reconciliation between Accounts Receivable subledger and general ledger.
Job Qualifications for the Collections Specialist Position
Candidates must have a Bachelor’s degree in Accounting, Finance, Business Administration, or an Associates degree and equivalent experience.
3+ years of experience in collections, accounts receivable, or customer billing environments.
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Job Responsibilities for the Collections Specialist Position
Manage assigned portfolio of customer accounts to ensure timely payment of invoices.
Proactively contact customers regarding past-due balances.
Track collection activity and follow up on payment commitments.
Escalate delinquent accounts in accordance with established AR policies.
Investigate and coordinate resolution of payment disputes related to pricing, invoicing, etc.
Work with Accounts Receivable and Accounting to ensure payments are applied accurately and timely.
Provide documentation and context to support reconciliation between Accounts Receivable subledger and general ledger.
Job Qualifications for the Collections Specialist Position
Candidates must have a Bachelor’s degree in Accounting, Finance, Business Administration, or an Associates degree and equivalent experience.
3+ years of experience in collections, accounts receivable, or customer billing environments.
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