IT Service Desk Analyst: First-Line Support

A global IT services provider seeks an L1 Technical Support engineer in Grand Rapids, Michigan. The role involves providing first-line troubleshooting for hardware, software, and network issues through multiple channels. Candidates should possess a solid understanding of IT systems and demonstrate excellent communication skills. This position offers a salary range between $60,000 and $80,000 per year along with comprehensive employee benefits including medical coverage and vacation time. #J-18808-Ljbffr