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Client Strategy Director- Pharma/Medtech

Smith Hanley Associates, Culver City, CA, United States


Client Strategy Director- Pharma/Medtech Location: Remote, West Coast based Comp: $110-140,000 + bonus Contact: Dwilberschied@smithhanley.com

A cutting-edge insights and strategy agency is hiring a

Director, Client Strategist

to lead complex, custom research engagements and serve as a senior strategic partner to clients. This role sits on the leadership team and blends high-level client consultation, research oversight, and team development.

This is an opportunity for a seasoned research leader who thrives in consultative partnerships, enjoys elevating both people and product, and wants to help shape the future of a creative, strategy-forward insights organization.

What Youâll Do Client Leadership & Growth

Build consultative, trusted partnerships with senior client stakeholders

Lead strategic conversations around business objectives and research design

Identify organic growth opportunities and contribute to account expansion

Partner with senior leadership on new business pitches and capability presentations

Project Excellence

Design and oversee complex custom research across qualitative, quantitative, and advanced methodologies

Provide high-level strategic oversight at key project milestones

Ensure creative, custom methodologies are executed with rigor and impact

Guide the development of story-driven, visually compelling deliverables with actionable recommendations

Serve as senior internal advisor to project teams and strategic consultant to clients

Drive efficiency, quality control, and profitability across engagements

What Theyâre Looking For

8+ years of experience in custom market research design and analysis

Deep experience leading complex, strategic projects across qual, quant, and advanced analytics

Proven ability to consult with senior stakeholders and shape business strategy

Strong leadership experience managing and developing research talent

Highly strategic thinker with strong ownership and accountability

Excellent written and verbal communication skills

Willingness to roll up sleeves and contribute directly at any stage of the research process when needed

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