Account Specialist - HVAC Programs
ICF, Columbia, MD, United States
Account Specialist – HVAC Programs
Location: Columbia, MD (Hybrid – Home Office with Occasional Local Travel)
This hybrid position requires in‑office presence 1–2 days per week, access to reliable transportation for local travel, and quarterly client site travel.
Are you ready to make a difference?
Description ICF is currently seeking an Account Specialist to support our energy efficiency program implementation in Maryland. The successful candidate will manage a pipeline of new and existing customers and trade allies to ensure our programs meet participation goals and will support the internal operations of the programs.
Develop and maintain relationships and partnerships with major local, national, and regional distributors, suppliers, and manufacturers to support their participation in the programs
Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption
Maintain strong ongoing communications with participants and other stakeholders to assess their needs and receive feedback on their experience with the program
Prepare and present targeted presentations and promote program awareness at trade shows, trade organization events, supply house counter days, ride‑alongs, and other venues
Represent the program at trade shows and other events
Manage distributor‑allocated budgets and engage in proactive conversations about budget availability
Provide clear guidance to distributors and their contractors on program requirements
Prepare ongoing status reports documenting performance and activities toward program goals, participation, and pipeline management
Review and analyze QA/QC data reported to the client
Support internal operations and management of the programs, including reporting, application review, forecasting, marketing development, and client support
What We Need You To Have (minimum Qualifications)
Bachelor's degree in Energy, Business Administration, Communications, Environmental Studies, or related field (a year of experience can substitute one year of education)
2+ years of experience in successful energy efficiency opportunities, with specific expertise in HVAC contractors, distributors, or retail customers highly preferred
Proficiency with MS Office applications (Word, Outlook, Excel)
2+ years of experience developing and/or implementing data collection, tracking, and reporting processes (e.g., CRM)
Valid driver’s license and ability to pass a Motor Vehicle Records (MVR) check
Preferred Skills/Experience
Strong success in an outside sales role and/or business development
Strong follow‑up and ability to close sales
Energy efficiency background with solid knowledge of building mechanical systems or commercial lighting
Economic analysis and familiarity with DSM program planning and evaluation
Utility experience and understanding of DSM program implementation
Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in Benefits Coverage Act.
Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in‑person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range The pay range for this position based on full‑time employment is: $67,355.00 – $114,503.00 Maryland Remote Office (MD99)
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This hybrid position requires in‑office presence 1–2 days per week, access to reliable transportation for local travel, and quarterly client site travel.
Are you ready to make a difference?
Description ICF is currently seeking an Account Specialist to support our energy efficiency program implementation in Maryland. The successful candidate will manage a pipeline of new and existing customers and trade allies to ensure our programs meet participation goals and will support the internal operations of the programs.
Develop and maintain relationships and partnerships with major local, national, and regional distributors, suppliers, and manufacturers to support their participation in the programs
Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption
Maintain strong ongoing communications with participants and other stakeholders to assess their needs and receive feedback on their experience with the program
Prepare and present targeted presentations and promote program awareness at trade shows, trade organization events, supply house counter days, ride‑alongs, and other venues
Represent the program at trade shows and other events
Manage distributor‑allocated budgets and engage in proactive conversations about budget availability
Provide clear guidance to distributors and their contractors on program requirements
Prepare ongoing status reports documenting performance and activities toward program goals, participation, and pipeline management
Review and analyze QA/QC data reported to the client
Support internal operations and management of the programs, including reporting, application review, forecasting, marketing development, and client support
What We Need You To Have (minimum Qualifications)
Bachelor's degree in Energy, Business Administration, Communications, Environmental Studies, or related field (a year of experience can substitute one year of education)
2+ years of experience in successful energy efficiency opportunities, with specific expertise in HVAC contractors, distributors, or retail customers highly preferred
Proficiency with MS Office applications (Word, Outlook, Excel)
2+ years of experience developing and/or implementing data collection, tracking, and reporting processes (e.g., CRM)
Valid driver’s license and ability to pass a Motor Vehicle Records (MVR) check
Preferred Skills/Experience
Strong success in an outside sales role and/or business development
Strong follow‑up and ability to close sales
Energy efficiency background with solid knowledge of building mechanical systems or commercial lighting
Economic analysis and familiarity with DSM program planning and evaluation
Utility experience and understanding of DSM program implementation
Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in Benefits Coverage Act.
Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in‑person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range The pay range for this position based on full‑time employment is: $67,355.00 – $114,503.00 Maryland Remote Office (MD99)
#J-18808-Ljbffr