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Customer Service Representative - CORALVILLE, IA

NuCara Home Medical, Coralville, IA, United States


NuCara Home Medical – Customer Service Representative NuCara Home Medical is seeking a full‑time Customer Service Representative for our

Coralville, IA

location. The store hours are 9:00 am to 5:30 pm.

Who We Are NuCara Home Medical is Central Iowa's leading independent provider of Home Respiratory and Home Medical Equipment. We are passionately committed to providing diverse pharmacy and other health care products and services, emphasizing excellence, innovation, and creativity for the benefit of our patients.

What We Do Responsibilities include in‑person customer service, answering phones, verifying insurance, ordering products, performing equipment set‑ups in store, communicating with healthcare professionals, and insurance billing. Drug test and criminal background check are required. This position requires participation in a telephone‑based on‑call rotation with some evening and weekend hours.

Who Should Apply Successful candidates must possess exceptional customer service, computer, and organizational skills. If you are new to customer service but have a clean driving record and criminal history, are positive and upbeat, and are looking for an opportunity to enter the growing healthcare field, this is a position you should definitely consider.

Candidates must be able to follow directions, be detail‑oriented, and have basic competencies using a smartphone, iPad, and desktop computer. Familiarity with medical terminology is a plus.

As an accredited company, NuCara Home Medical requires successful completion of all required pre‑employment screenings prior to starting employment. For the CSR position the required screenings include a criminal background check, OIG Exclusions List screening, drug screening, and driving record check.

Job Type Full‑time

Pay From $18.00 per hour depending on experience

Benefits Competitive benefits package including health insurance, dental insurance, vision insurance, life insurance, long‑term disability, 401(k) match, and PTO.

Vision NuCara’s vision is to strive to be the recognized leader in successfully identifying, developing, and delivering superior pharmacy and other health care products and services to the delight of our patients. If our vision interests you, we would love to meet you!

Salary $18 per hour

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