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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[521,532,550,561,573],{"_435":434,"_439":522,"_470":471,"_462":463,"_248":523,"_446":524,"_433":434,"_113":525,"_437":199,"_438":199,"_472":471,"_448":199,"_449":526,"_431":528,"_473":474,"_436":129,"_487":529,"_478":530,"_489":525,"_490":484,"_492":493,"_494":495,"_496":531},["D",1774108800000],"Handle inbound and outbound contacts in a courteous, timely, and professional manner. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information as applicable; coordinate with other departme Customer Service Representative, Customer Service, Spanish, Representative, Technical Support, Retail\n","Handle inbound and outbound contacts in a courteous, timely, and professional manner. Listen to customers, understand their needs, and resolve cust...","Spanish Customer Service Representative",[527],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2836192625"],"1 days ago","/jobs/2836192625-spanish-customer-service-representative","/jobs?keyword=Spanish+Customer+Service+Representative",{"_435":434,"_439":533,"_470":471,"_462":534,"_248":535,"_446":536,"_433":434,"_113":537,"_437":199,"_438":199,"_472":471,"_448":199,"_449":538,"_431":543,"_473":544,"_436":120,"_487":545,"_478":546,"_489":537,"_490":541,"_492":547,"_494":548,"_496":549},["D",1773932400000],"Marlowe Companies Inc.","Remote Work-at-Home

About MCI\nMCI is a fast-growing tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries. With a strong call center footprint, we empower both on-site and remote agents through advanced technology, continuous learning and development opportunities.

Position Summary\nLicensed Insurance Agent – Remote. This role involves full life-cycle customer service and sales, assisting customers to understand coverage and select appropriate products, services, and solutions to meet their financial needs.

Key Responsibilities

Handle inbound and outbound contacts in a courteous, timely, and professional manner.

Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.

Listen to customers, understand their needs, and resolve issues.

Research systems for missing information; coordinate with other departments as required.

Use systems and technology to complete account management tasks.

Accurately document and process customer orders in appropriate systems.

Follow all required scripts, policies, and procedures.

Maintain confidentiality of personal and sensitive information.

Escalate customer issues to appropriate staff and management for resolution.

Attend meetings, training, and review new training material to stay current.

Adhere to attendance and work schedule requirements.

Qualifications

18 years of age or older.

High school diploma or equivalent.

Excellent written, oral, and organizational communication skills.

Typing speed of 20+ words per minute.

Basic knowledge of Microsoft Office Suite and Windows OS.

Highly reliable with regular attendance and punctuality.

Strong customer service orientation (empathetic, responsive, patient).

Ability to evaluate, troubleshoot, and follow-up on customer issues.

Aptitude for conflict resolution, problem solving, and negotiation.

Strong team orientation and focus on customer relationship building.

Thrives in a fast‑paced environment with changing circumstances.

Ability to multi‑task, stay focused, and self‑manage.

Preferred (Not Required)

One year of experience in customer service, technical support, inside sales, back‑office, chat, or administrative support in a contact center environment.

State or Federal work experience.

Locations

Must be authorized to work in the country where the job is based.

Background & Security

Willingness to submit a Level II background and/or security investigation with fingerprint. Offer contingent on results.

Willingness to submit to drug screening. Offer contingent on results.

What You Can Expect from MCI\nOur compensation and benefits packages are competitive and designed to grow with you. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Benefits

Paid Time Off: Earn PTO and paid holidays.

Incentives & Rewards: Daily, weekly, and monthly contests with cash bonuses and prizes.

Health Benefits: Full-time employees eligible for comprehensive medical, dental, and vision after 60 days; access to MEC plans after 30 days.

Retirement Savings: Programs where available.

Disability Insurance: Short‑term coverage.

Life Insurance: Options to safeguard loved ones.

Supplemental Insurance: Accident and critical illness coverage.

Career Growth: Strong internal promotion opportunities.

Paid Training: Earn while learning new skills.

Engaging Work Environment: Team‑oriented culture that encourages collaboration.

Casual Dress Code: Comfort while you work.

Work Environment\nThis job operates in a professional office environment. Employees will largely be sedentary, using a computer and telephone headset, with occasional movement required. The role may require reaching, holding, or moving up to 40 pounds.

EEO & Disability Statement\nAt MCI and its subsidiaries, we embrace diversity and commitment to an equal‑opportunity workplace. All aspects of employment are based on merit and qualifications. MCI maintains a work environment free from discrimination, providing reasonable accommodations for qualified applicants or employees with disabilities.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories in accordance with local and federal requirements and will not tolerate discrimination or harassment based on any protected characteristic.

#J-18808-Ljbffr\n","Remote Work-at-Home

About MCI\nMCI is a fast-growing tech-enabled business services company delivering Customer Experience (CX), Business P...","Remote Licensed Property & Casualty Insurance Agent",[539],{"_458":459,"_454":540,"_452":541,"_456":542},"El Paso","El Paso, TX, United States","TX",["B","2935459256"],"Work at Marlowe Companies Inc.","3 days ago","/jobs/2935459256-remote-licensed-property-casualty-insurance-agent","/jobs?keyword=Marlowe+Companies+Inc.","/jobs?location=El+Paso%2C+TX%2C+United+States","/jobs?keyword=Remote+Licensed+Property+%26+Casualty+Insurance+Agent",{"_435":434,"_439":551,"_470":471,"_462":534,"_248":552,"_446":553,"_433":434,"_113":554,"_437":199,"_438":199,"_472":471,"_448":199,"_449":555,"_431":557,"_473":544,"_436":129,"_487":558,"_478":559,"_489":554,"_490":541,"_492":547,"_494":548,"_496":560},["D",1773853200000],"Job Overview

MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, offering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across multiple industries. This remote, work‑at‑home position requires interacting with hundreds of customers each week to resolve support issues, sell new products and services, and ensure a best‑in‑class customer experience.\nKey Responsibilities

Handle inbound and outbound contacts in a courteous, timely, and professional manner.\nUse a knowledge base, training and systems to accurately answer customer questions and sell appropriate products and services.\nListen to customers, understand their needs, and resolve issues effectively.\nResearch systems to find missing information; coordinate with other departments to resolve issues as applicable.\nUtilize systems and technology to complete account management tasks.\nAccurately document and process customer orders in appropriate systems.\nFollow all required scripts, policies, and procedures.\nComply with confidentiality and privacy requirements.\nEscalate customer issues to the appropriate staff and management as needed.\nAttend meetings, training and review new training material to stay up‑to‑date on program knowledge, systems and processes.\nAdhere to all attendance and work‑schedule requirements.\nQualifications

Must be 18 years of age or older.\nHigh school diploma or equivalent.\nExcellent organizational, written and oral communication skills.\nTyping speed of 20+ words per minute.\nBasic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).\nBasic understanding of Windows operating system.\nHighly reliable with regular attendance and punctuality.\nAbility to evaluate, troubleshoot, and follow‑up on customer issues.\nStrong conflict resolution, problem‑solving and negotiation aptitude.\nCustomer‑service orientation (empathetic, responsive, patient, conscientious).\nMultitasking, focus and self‑management skills.\nStrong team orientation and customer focus.\nAbility to thrive in a fast‑paced environment with change and ambiguity.\nMust be authorized to work in the country where the job is based.\nPreferred (Not Required)

One (1) year of experience in customer service, technical support, inside sales, back‑office, chat or administrative support in a contact center environment.\nState or Federal work experience.\nBackground & Security

Willingness to submit up to a Level II background and/or security investigation with a fingerprint; job offers contingent on results.\nWillingness to submit to drug screening; job offers contingent on results.\nBenefits

Paid Time Off and paid holidays.\nIncentives & rewards (cash bonuses, prizes, contests).\nHealth benefits: comprehensive medical, dental, and vision coverage after 60 days (MEC after 30 days). Benefit options vary by location.\nRetirement savings programs where available.\nDisability insurance.\nLife insurance.\nSupplemental insurance (accident, critical illness).\nCareer growth opportunities with internal promotions.\nPaid training.\nEngaging work environment and casual dress code.\nEqual Employment Opportunity

MCI and its subsidiaries embrace diversity and are committed to a discrimination‑free place of employment. MCI does not discriminate on the basis of age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. MCI is committed to providing reasonable accommodations to qualified employees with protected disabilities under the ADA and applicable laws.

#J-18808-Ljbffr\n","Job Overview

MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, offering Customer Experience (CX), Bus...","Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)",[556],{"_458":459,"_454":540,"_452":541,"_456":542},["B","2924501917"],"4 days ago","/jobs/2924501917-work-at-home-inbound-insurance-agent-paid-training-licensing","/jobs?keyword=Work-at-Home+Inbound+Insurance+Agent+%28Paid+Training+%26+Licensing%29",{"_435":434,"_439":562,"_470":471,"_462":534,"_248":563,"_446":564,"_433":434,"_113":554,"_437":199,"_438":199,"_472":471,"_448":199,"_449":565,"_431":570,"_473":544,"_436":129,"_487":558,"_478":571,"_489":554,"_490":568,"_492":547,"_494":572,"_496":560},["D",1773849600000],"Remote Work-at-Home

MCI is a fast‑growing tech‑enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) solutions worldwide.

Our call centers are powered by on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

We are looking for engaging, customer‑first agents to interact with hundreds of customers across the country each week to resolve support issues, sell new products and services, and deliver a best‑in‑class customer experience.

Key Responsibilities

Handle inbound and outbound contacts in a courteous, timely, and professional manner.

Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.

Listen to customers, understand their needs, and resolve customer issues.

Research systems to find missing information and coordinate with other departments to resolve issues as applicable.

Utilize systems and technology to complete account management tasks.

Accurately document and process customer orders in appropriate systems.

Follow all required scripts, policies, and procedures.

Comply with requirements surrounding confidential information and personal information.

Escalate customer issues to the appropriate staff and management for resolution as needed.

Attend meetings and training and review all new training material to stay up‑to‑date on changes to program knowledge, systems, and processes.

Adhere to all attendance and work schedule requirements.

Qualifications

Must be 18 years of age or older.

High school diploma or equivalent.

Excellent organizational, written, and oral communication skills.

Ability to type swiftly and accurately (20+ words per minute).

Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

Basic understanding of Windows operating system.

Highly reliable with the ability to maintain regular attendance and punctuality.

Ability to evaluate, troubleshoot, and follow up on customer issues.

Strong conflict resolution, problem‑solving, and negotiation skills.

Customer service orientation (empathetic, responsive, patient, and conscientious).

Ability to multi‑task, stay focused, and self‑manage.

Strong team orientation and customer focus.

Ability to thrive in a fast‑paced environment where change and ambiguity prevail.

Excellent interpersonal skills and the ability to build relationships with your team and customers.

Preferred (Not Required)

One (1) year of experience in customer service, technical support, inside sales, back‑office, chat, or administrative support in a contact center environment.

State or Federal work experience.

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to Program and Location of the Position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Offers are contingent on background/security investigation results.

Must be willing to submit to drug screening. Offers are contingent on drug screening results.

What You Can Expect from MCI

Paid Time Off and paid holidays.

Incentives & Rewards: daily, weekly, and monthly contests including cash bonuses and prizes.

Health Benefits: comprehensive medical, dental, and vision coverage after 60 days; MEC plans after 30 days.

Retirement Savings: retirement savings programs, where available.

Disability Insurance: short‑term disability coverage.

Life Insurance: access to life insurance options.

Supplemental Insurance: accident and critical illness insurance.

Career Growth: internal promotions and advancement opportunities.

Paid Training: learn new skills while earning a paycheck.

Fun, Engaging Work Environment: team‑oriented culture that fosters collaboration.

Casual Dress Code: be comfortable while you work.

Compensation & Benefits That Fit Your Life\nMCI tailors its offerings to fit the needs of its diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

Apply today if you’re ready to join a company that recognizes your contributions and supports your growth.

This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

The employee will be regularly required to operate a computer and other office equipment.

The employee may occasionally be required to move around the office, reach, raise or lower objects, and move up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), MCI and its affiliates provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community.

All aspects of employment at MCI are based solely on a person's merit and qualifications.

MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect.

All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics.

We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

#J-18808-Ljbffr\n","Remote Work-at-Home

MCI is a fast‑growing tech‑enabled business services company that delivers Customer Experience (CX), Business Process ...",[566],{"_458":459,"_454":567,"_452":568,"_456":569},"Oklahoma City","Oklahoma City, OK, United States","OK",["B","2924531786"],"/jobs/2924531786-work-at-home-inbound-insurance-agent-paid-training-licensing","/jobs?location=Oklahoma+City%2C+OK%2C+United+States",{"_435":434,"_439":574,"_470":471,"_462":534,"_248":563,"_446":564,"_433":434,"_113":554,"_437":199,"_438":199,"_472":471,"_448":199,"_449":575,"_431":580,"_473":544,"_436":129,"_487":558,"_478":581,"_489":554,"_490":578,"_492":547,"_494":582,"_496":560},["D",1773849600000],[576],{"_458":459,"_454":577,"_452":578,"_456":579},"New York","New York, NY, United States","NY",["B","2924558916"],"/jobs/2924558916-work-at-home-inbound-insurance-agent-paid-training-licensing","/jobs?location=New+York%2C+NY%2C+United+States","actionData","errors"]