Revenue Operations Analyst II
SelectQuote Insurance Services, Kansas City, MO, United States
More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.
About The Role SelectQuote is looking for a Revenue Operations Analyst II to support a rapidly growing Commissions department. The Revenue Operations Specialist should demonstrate proactiveness critical thinking intellectual curiosity and a passion for data analytics and solutioning. The RevOps Specialist will be responsible for manipulating and leveraging data to identify gaps and inefficiencies in SelectQuotes commissions tracking system (SRTs). They will use their expertise product operations and consultative skills to offer solutions that influence decisions and increase the efficiency of SQ's commission tracking system.
Supervisory Responsibilities This position has no direct supervisory responsibilities.
Essential Duties and Responsibilities
Intimately knows and can communicate the commissions and non-commissions processes from end to end
Consult and provide management with proactive solutions for process gaps and inefficiencies
Lead project work and identify areas to increase efficiency through implementing new processes
Serve as the liaison between Revenue Ops Finance and Accounting team and enable leaders to make the most informed decisions by accurately processing commission payments
Researches and resolve complex commission issues in relation to the carriers
Decides the outcome and owns execution process for resolutions
Assists in data management and integrity of the division
Resolves all policy-level commission issues where data does not match that of the carriers
Prepares and maintains appropriate schedules and reports as requested
Supports the development and optimization of the firm's proprietary revenue tracking system
Skills & Abilities
Excellent oral and written communication skills
Excellent critical thinking and problem solving capabilities
Ability to work independently and influence a team
Excellent customer service skills
Ability to understand the issue investigate and provide workarounds and document issues
Demonstrated ability to communicate and build relationships with others (i.e facilitating and teaching newly implemented processes to team members)
Demonstrated ability to organize and solve complex organizational and technical problems.
Proven ability to perform under pressure and consistently meet department goals and deadlines.
Strong organizational and time management skills including the ability to multitask and prioritize effectively
Proactive approach to tasks and ability to manage several projects simultaneously and in a timely manner
Strong leadership and interpersonal skills
Flexibility to adapt as priorities change
Detail-oriented mindset; a high degree of accuracy is required in all functions
Strong computer skills in Microsoft Office
Education and Experience
Bachelor’s degree in a related field required
3+ years of experience in revenue operations accounting finance strategy and business operations or similar relevant experience required
2 years of experience partnering with external clients and driving process efficiencies required
Experience working with cross-functional teams
Experience analyzing data and curating reports
Experience with Microsoft SQL Server Management Studio is required
Physical Requirements Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate. Prolonged periods of sitting at a desk and working on a computer.
SelectQuote Core Values
S ervice: We create positive customer experiences.
E ntrepreneurship: We create innovate & take risks.
L eadership: We build & invest in high-performing teams.
E mpowerment: We embrace a changing environment.
C ourage: We challenge the status quo & drive continuous improvement.
T eamwork: We help support & celebrate each other.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.
Our Benefits The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Benefits
Competitive Medical, Dental, and Vision Insurance
HSA/FSA
Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
Voluntary Life Insurance for Self, Spouse and Dependent
Company-paid Basic Life Insurance and Long Term Disability
Retirement plan and Employer match contribution with Profit Share
Tuition Reimbursement program
Company perks and Discount program
Engaging Wellness and Financial Education Resources
Employee Assistance Program
Incentive Plans
Base Salary Minimum $70,000
Base Salary Maximum $75,000
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About The Role SelectQuote is looking for a Revenue Operations Analyst II to support a rapidly growing Commissions department. The Revenue Operations Specialist should demonstrate proactiveness critical thinking intellectual curiosity and a passion for data analytics and solutioning. The RevOps Specialist will be responsible for manipulating and leveraging data to identify gaps and inefficiencies in SelectQuotes commissions tracking system (SRTs). They will use their expertise product operations and consultative skills to offer solutions that influence decisions and increase the efficiency of SQ's commission tracking system.
Supervisory Responsibilities This position has no direct supervisory responsibilities.
Essential Duties and Responsibilities
Intimately knows and can communicate the commissions and non-commissions processes from end to end
Consult and provide management with proactive solutions for process gaps and inefficiencies
Lead project work and identify areas to increase efficiency through implementing new processes
Serve as the liaison between Revenue Ops Finance and Accounting team and enable leaders to make the most informed decisions by accurately processing commission payments
Researches and resolve complex commission issues in relation to the carriers
Decides the outcome and owns execution process for resolutions
Assists in data management and integrity of the division
Resolves all policy-level commission issues where data does not match that of the carriers
Prepares and maintains appropriate schedules and reports as requested
Supports the development and optimization of the firm's proprietary revenue tracking system
Skills & Abilities
Excellent oral and written communication skills
Excellent critical thinking and problem solving capabilities
Ability to work independently and influence a team
Excellent customer service skills
Ability to understand the issue investigate and provide workarounds and document issues
Demonstrated ability to communicate and build relationships with others (i.e facilitating and teaching newly implemented processes to team members)
Demonstrated ability to organize and solve complex organizational and technical problems.
Proven ability to perform under pressure and consistently meet department goals and deadlines.
Strong organizational and time management skills including the ability to multitask and prioritize effectively
Proactive approach to tasks and ability to manage several projects simultaneously and in a timely manner
Strong leadership and interpersonal skills
Flexibility to adapt as priorities change
Detail-oriented mindset; a high degree of accuracy is required in all functions
Strong computer skills in Microsoft Office
Education and Experience
Bachelor’s degree in a related field required
3+ years of experience in revenue operations accounting finance strategy and business operations or similar relevant experience required
2 years of experience partnering with external clients and driving process efficiencies required
Experience working with cross-functional teams
Experience analyzing data and curating reports
Experience with Microsoft SQL Server Management Studio is required
Physical Requirements Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate. Prolonged periods of sitting at a desk and working on a computer.
SelectQuote Core Values
S ervice: We create positive customer experiences.
E ntrepreneurship: We create innovate & take risks.
L eadership: We build & invest in high-performing teams.
E mpowerment: We embrace a changing environment.
C ourage: We challenge the status quo & drive continuous improvement.
T eamwork: We help support & celebrate each other.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.
Our Benefits The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Benefits
Competitive Medical, Dental, and Vision Insurance
HSA/FSA
Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
Voluntary Life Insurance for Self, Spouse and Dependent
Company-paid Basic Life Insurance and Long Term Disability
Retirement plan and Employer match contribution with Profit Share
Tuition Reimbursement program
Company perks and Discount program
Engaging Wellness and Financial Education Resources
Employee Assistance Program
Incentive Plans
Base Salary Minimum $70,000
Base Salary Maximum $75,000
#J-18808-Ljbffr