Sales Operations Coordinator
Calypso Lemonade, Milwaukee, WI, United States
Role Overview
We are looking for a Sales Operations Coordinator to support daily operational execution across sales, item setup, retailer systems, and administrative processes. This role serves as a central resource ensuring accurate product data management, system maintenance, retailer alignment, and cross-functional coordination between Sales, Operations, and Leadership teams.
The position plays a critical role in maintaining data integrity, supporting field teams, managing retailer requirements, and ensuring the timely execution of administrative and item-related initiatives across multiple customer platforms.
Salary Range 45k-55k
Key Responsibilities Item Management & Data Administration
Maintain and manage VIP item administration and product data updates
Support new item setup processes and assist with new item forms
Manage product syndication platforms such as Syndigo or Nielsen Brandbank
Coordinate and update product specifications across other retailer platforms and internal paperwork
Manage retailer item/distributor backend alignment updates, including Kroger and Walmart DSD alignment forms
Retailer & Customer System Support
Process and submit any needed shipment notifications for Direct Customer shipments
Assist with Distributor alignment follow-ups for new or evolving retailer partners
Process billbacks as needed for direct customers
Help clarify customer deductions and provide processing information to accounting
Sales & Organizational Support
Serve as PP Lead for Monthly Sales Meeting coordination and preparation
Manage milestone gift card programs and tracking
Coordinate business card ordering and BDS trade show materials
Provide ongoing administrative support to sales leadership and field teams
Take on ad hoc projects across the organization as business needs evolve
Systems Administration
Administer user access to data systems
Maintain and manage Repsly platform administration
Execute order form edits and updates as needed
Qualifications & Experience Required
High attention to detail
Strong organizational and time-management skills
Ability to manage multiple priorities and deadlines simultaneously
Strong written and verbal communication skills
Ability to work cross-functionally with Sales, Marketing, Operations, and external retailer contacts
Proficient in Microsoft 365 (Excel, Word, Powerpoint, etc.)
Nice to Have
Experience in CPG item lifecycle management and Syndigo
Experience with Microsoft Business Central
Understanding of retail compliance deductions and billback processes
Experience preparing materials for sales meetings or trade events
Process improvement mindset and documentation experience
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The position plays a critical role in maintaining data integrity, supporting field teams, managing retailer requirements, and ensuring the timely execution of administrative and item-related initiatives across multiple customer platforms.
Salary Range 45k-55k
Key Responsibilities Item Management & Data Administration
Maintain and manage VIP item administration and product data updates
Support new item setup processes and assist with new item forms
Manage product syndication platforms such as Syndigo or Nielsen Brandbank
Coordinate and update product specifications across other retailer platforms and internal paperwork
Manage retailer item/distributor backend alignment updates, including Kroger and Walmart DSD alignment forms
Retailer & Customer System Support
Process and submit any needed shipment notifications for Direct Customer shipments
Assist with Distributor alignment follow-ups for new or evolving retailer partners
Process billbacks as needed for direct customers
Help clarify customer deductions and provide processing information to accounting
Sales & Organizational Support
Serve as PP Lead for Monthly Sales Meeting coordination and preparation
Manage milestone gift card programs and tracking
Coordinate business card ordering and BDS trade show materials
Provide ongoing administrative support to sales leadership and field teams
Take on ad hoc projects across the organization as business needs evolve
Systems Administration
Administer user access to data systems
Maintain and manage Repsly platform administration
Execute order form edits and updates as needed
Qualifications & Experience Required
High attention to detail
Strong organizational and time-management skills
Ability to manage multiple priorities and deadlines simultaneously
Strong written and verbal communication skills
Ability to work cross-functionally with Sales, Marketing, Operations, and external retailer contacts
Proficient in Microsoft 365 (Excel, Word, Powerpoint, etc.)
Nice to Have
Experience in CPG item lifecycle management and Syndigo
Experience with Microsoft Business Central
Understanding of retail compliance deductions and billback processes
Experience preparing materials for sales meetings or trade events
Process improvement mindset and documentation experience
#J-18808-Ljbffr