Commercial B2B Collections Specialist
Addison Group, Houston, TX, United States
Commercial B2B Collections Specialist
We are seeking a results-driven Commercial B2B Collections Specialist to join our finance team. This role is responsible for managing a portfolio of business accounts, monitoring outstanding receivables, and ensuring timely collection of payments from commercial customers. The ideal candidate has experience in business-to-business collections, strong communication skills, and the ability to work collaboratively with internal teams and customers to resolve billing or payment discrepancies. B2B Collections & Account Management
Manage a portfolio of commercial customer accounts to ensure timely payment of outstanding invoices Contact customers via phone and email to follow up on past-due balances Maintain professional relationships with customers while enforcing payment terms Document all collection activity and customer communication in internal systems Accounts Receivable Monitoring
Review AR aging reports and identify delinquent accounts Prioritize collection efforts based on aging and risk level Research and resolve payment discrepancies, short payments, or disputed invoices Payment Reconciliation
Work closely with the accounting team to ensure accurate application of customer payments Investigate unapplied payments or account discrepancies Assist with account reconciliations and balance confirmations Dispute Resolution
Collaborate with billing, sales, and operations teams to resolve invoice disputes Ensure timely resolution of billing issues to facilitate payment Maintain accurate records of dispute status and resolution Reporting & Administrative Support
Provide updates on collection activity and aging trends to management Assist with month-end AR reporting and reconciliations Maintain organized documentation of customer communications and payment activity Support process improvements to increase efficiency within the collections process Qualifications
2+ years of commercial B2B collections experience required Experience managing high-volume customer portfolios preferred Strong Excel skills (data entry, basic formulas; pivot tables a plus) Experience with ERP or accounting systems preferred Excellent communication, negotiation, and problem-solving skills High attention to detail and strong organizational abilities Ability to manage multiple priorities and meet deadlines in a fast-paced environment How to Apply
If you are an experienced B2B Collections professional looking to join a collaborative finance team with growth potential, we encourage you to apply. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
We are seeking a results-driven Commercial B2B Collections Specialist to join our finance team. This role is responsible for managing a portfolio of business accounts, monitoring outstanding receivables, and ensuring timely collection of payments from commercial customers. The ideal candidate has experience in business-to-business collections, strong communication skills, and the ability to work collaboratively with internal teams and customers to resolve billing or payment discrepancies. B2B Collections & Account Management
Manage a portfolio of commercial customer accounts to ensure timely payment of outstanding invoices Contact customers via phone and email to follow up on past-due balances Maintain professional relationships with customers while enforcing payment terms Document all collection activity and customer communication in internal systems Accounts Receivable Monitoring
Review AR aging reports and identify delinquent accounts Prioritize collection efforts based on aging and risk level Research and resolve payment discrepancies, short payments, or disputed invoices Payment Reconciliation
Work closely with the accounting team to ensure accurate application of customer payments Investigate unapplied payments or account discrepancies Assist with account reconciliations and balance confirmations Dispute Resolution
Collaborate with billing, sales, and operations teams to resolve invoice disputes Ensure timely resolution of billing issues to facilitate payment Maintain accurate records of dispute status and resolution Reporting & Administrative Support
Provide updates on collection activity and aging trends to management Assist with month-end AR reporting and reconciliations Maintain organized documentation of customer communications and payment activity Support process improvements to increase efficiency within the collections process Qualifications
2+ years of commercial B2B collections experience required Experience managing high-volume customer portfolios preferred Strong Excel skills (data entry, basic formulas; pivot tables a plus) Experience with ERP or accounting systems preferred Excellent communication, negotiation, and problem-solving skills High attention to detail and strong organizational abilities Ability to manage multiple priorities and meet deadlines in a fast-paced environment How to Apply
If you are an experienced B2B Collections professional looking to join a collaborative finance team with growth potential, we encourage you to apply. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request.