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Service Desk Analyst: ITIL-Driven Support & ESOP

KellyMitchell Group, Vernon Hills, IL, United States


A technology consulting firm is looking for a Service Desk Analyst for their team in Vernon Hills, Illinois. In this role, you will be responsible for responding to and resolving user incidents across various platforms. Candidates should have at least 2 years of experience in a Service Desk or IT Support role. Familiarity with Windows, MacOS, and basic networking is essential, along with strong customer service skills. Compensation ranges from $26.00 to $40.00 per hour, dependent on experience and location. #J-18808-Ljbffr