Customer Service Representative

Customer Service LHH Recruitment Solutions is looking for Customer Service Representatives for a client in Blue Ash. Ideal candidates will have prior customer service experience, dispatch, retail, or experience similar that involves heavy customer interactions. This is a temp to hire position that will start on 3/23 and go at least until July of 2026. Pay for this role is $20/hr. Job Duties: Serve as the primary point of contact for customers through inbound and outbound calls Provide accurate and professional support for banking and financial services products Respond to customer inquiries regarding accounts, transactions, payments, and online banking Research, resolve, and document customer issues in internal systems Escalate complex or unresolved issues following established procedures Educate customers on products, services, and self-service options Verify customer identity and protect sensitive financial information Comply with all regulatory, security, and privacy requirements Meet performance standards related to call quality, productivity, and attendance Maintain professionalism, empathy, and composure in a fast-paced call center environment Navigate multiple systems and tools during customer interactions Collaborate with team members and leadership to improve customer satisfaction Qualifications High school diploma or equivalent required Previous customer service or call center experience preferred Banking or financial services experience is a plus Strong verbal communication and active listening skills Excellent problem-solving and attention to detail abilities Ability to handle sensitive and confidential information responsibly Basic computer skills and comfort using multiple applications Ability to work in a structured, metrics-driven environment If you are interested in learning more, please apply now.