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Personal Lines Insurance Licensed Account Manager

Protouch Staffing, Burbank, CA, United States


Job Title

Personal Lines Insurance Licensed Account Manager

Job Post Summary

An independent insurance agency is seeking a licensed professional to manage and service personal lines insurance accounts. The role focuses on providing excellent client service, advising individuals and families on appropriate insurance coverage, and maintaining strong client relationships. The position requires strong communication skills, attention to detail, and experience in personal lines insurance account management. The candidate will work collaboratively with the team while ensuring efficient handling of policy servicing, renewals, and client inquiries.

Job Roles and Responsibilities

Manage and service a portfolio of personal lines insurance accounts as the primary client contact. Respond promptly to client inquiries via phone and email with accurate information and solutions. Process policy endorsements, renewals, and cancellations efficiently and accurately. Review client insurance needs and recommend appropriate coverage adjustments or additional products. Maintain strong relationships with clients through proactive communication and excellent service. Ensure accurate documentation and account management within insurance agency management systems. Stay updated on insurance regulations, market changes, and company products. Collaborate with internal teams to ensure seamless client service and policy management. Qualifications and Certifications

Active Property and Casualty License. Minimum of five years of experience in personal lines insurance account management or a similar role. Experience working with insurance agency management systems such as Applied Epic or similar platforms. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Ability to work independently and as part of a team. Bilingual abilities in Spanish or other languages are considered an advantage. Professional designations such as ACSR or PLIC are preferred. Benefits

Health insurance Dental insurance Vision insurance Life insurance Disability insurance Retirement plan Paid time off and sick leave Paid holidays Gym membership Employee appreciation programs Home office equipment provided Work from home options