Senior CX Operations Lead: Zendesk & Salesforce Automation

A technology company focused on web accessibility is looking for a Senior Manager of Customer Experience Operations in New York. The role involves optimizing customer experience tools like Zendesk, analyzing data, and improving operational efficiencies. Candidates should have over 3 years of relevant experience and strong analytical skills. The position offers a competitive salary between $120,000 and $140,000 along with comprehensive health benefits and generous PTO. #J-18808-Ljbffr