
CX Automation Lead - Digital Journey Orchestration
UKG (Ultimate Kronos Group), Atlanta, GA, United States
A leading technology solution provider in Atlanta is seeking a Customer Experience Automation Lead to design and optimize digital engagement strategies. The ideal candidate will have over 6 years of experience in Customer Success or CX operations, with strong knowledge of workflow automation in platforms like Salesforce or Gainsight. Responsibilities include orchestrating customer journeys and improving engagement through automation. The role offers a competitive salary and opportunities for bonuses and stock awards.
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