Logo
job logo

CX Automation Lead - Digital Journey Orchestration

UKG (Ultimate Kronos Group), Hagatna, Gu, United States


A leading workforce management company is looking for a Customer Experience Automation Lead in Guam. This role involves orchestrating digital engagement journeys, automating customer interactions, and enhancing the customer lifecycle from onboarding to renewal. Candidates should have 6+ years of experience in Customer Success or similar fields, with a strong analytical background and familiarity with platforms like Gainsight or Salesforce. The position offers competitive pay and opportunities for performance-based bonuses and stock options. #J-18808-Ljbffr