CX Automation Lead - Digital Journey Orchestration

A leading technology solutions provider is seeking a Customer Experience Automation Lead in Bismarck, ND. This role involves designing and optimizing digital journeys, requiring experience in Customer Success and workflow automation. The ideal candidate will have at least 6 years of relevant experience and proficiency in tools like Gainsight and Salesforce. Responsibilities include enhancing customer engagement strategies and automating workflows to improve operational efficiency. A competitive salary and benefits package are offered. #J-18808-Ljbffr