CX Automation Lead - Digital Journey Orchestration

A leading workforce management company in Tallahassee is looking for a Customer Experience Automation Lead to design and optimize scalable digital engagement journeys. This role involves orchestration across various CX functions and requires deep understanding of customer lifecycle and workflow automation. Ideal candidates should have extensive experience in Customer Success and familiarity with platforms like Gainsight and Salesforce. The position offers competitive pay and potential bonuses. #J-18808-Ljbffr