[{"_1":2,"_604":-5,"_605":-5},"loaderData",{"_3":4,"_426":427},"root",{"_5":6,"_13":14,"_399":400,"_412":413,"_423":-7,"_424":-5,"_425":-5},"honeypotInputProps",{"_7":8,"_9":10,"_11":12},"nameFieldName","name__confirm","validFromFieldName","from__confirm","encryptedValidFrom","uCzW72xxD0hO4Xqv8NZEYC7Xxdd3bPMwXBGQZQnZLlusmqepci+/taI=","board",{"_15":16,"_17":16,"_18":19,"_20":21,"_26":27,"_28":29,"_32":33,"_36":37,"_44":45,"_48":49,"_64":65,"_66":67,"_74":75,"_195":196,"_210":211,"_241":242,"_273":274,"_280":281,"_285":286,"_387":388,"_393":394},"name","Mediabistro","fullName","siteUrl","https://www.mediabistro.com","pages",{"_22":23,"_24":25},"home","/","jobs","/jobs","mainCss",":root{--background:white;--foreground:black;--card:oklch(100% 0 0);--card-foreground:oklch(25% .001 0);--popover:white;--popover-foreground:black;--primary:oklch(59% .23 31.14);--primary-foreground:oklch(100% 0 0);--secondary:oklch(98% .001 0);--secondary-foreground:oklch(25% .001 0);--muted:oklch(97% 0 0);--muted-foreground:oklch(55.6% 0 0);--accent:oklch(96% 0 0);--accent-foreground:oklch(25% .001 0);--destructive:oklch(65% .15 15);--border:oklch(90% .001 0);--input:oklch(90% .001 0);--ring:oklch(70% .15 25);--chart-1:oklch(70% .15 25);--chart-2:oklch(70% .12 140);--chart-3:oklch(75% .12 60);--chart-4:oklch(45% .15 260);--chart-5:oklch(20% .02 280);--sidebar:oklch(98% .001 0);--sidebar-foreground:oklch(25% .001 0);--sidebar-primary:oklch(70% .15 25);--sidebar-primary-foreground:oklch(100% 0 0);--sidebar-accent:oklch(98% .001 0);--sidebar-accent-foreground:oklch(25% .001 0);--sidebar-border:oklch(90% .001 0);--sidebar-ring:oklch(70% .15 25);--footer-background:oklch(14% .07 288.16);--footer-foreground:oklch(100% 0 0);--footer-border:oklch(70% .15 25)}.dark{--background:oklch(14% .07 288.16);--foreground:oklch(100% 0 0);--card:oklch(29% .05 287.37);--card-foreground:oklch(100% 0 0);--muted:oklch(34% .02 255);--muted-foreground:oklch(78% .01 255);--popover:oklch(29% .05 287.37);--popover-foreground:oklch(100% 0 0);--border:transparent}","sitemaps",[30,31],"https://www.mediabistro.com/sitemap.xml","https://www.mediabistro.com/jobs-sitemap.xml","analytics",{"_34":35},"gtmId","GTM-NVDRG7Q","favicon",{"_38":39,"_40":41,"_42":43},"faviconSvg","https://www.mediabistro.com/public/favicons/favicon.svg","appleTouch","https://www.mediabistro.com/public/favicons/apple-touch-icon.png","manifest","https://www.mediabistro.com/public/favicons/site.webmanifest","metaTags",{"_46":47},"ogImage","https://www.mediabistro.com/public/site-logos/mediabistro-dark-social-1200x468.png","social",{"_50":51,"_52":53,"_58":59,"_60":61,"_62":63},"facebook","https://www.facebook.com/mediabistro","twitter",{"_54":55,"_56":57},"handle","@mediabistro","url","https://twitter.com/mediabistro","linkedin","https://www.linkedin.com/company/mediabistro","youtube","https://www.youtube.com/channel/UCnoZvx8SmZOMA1XteQAVtMQ","instagram","https://www.instagram.com/mediabistro/","helpEmail","help@mediabistro.com","transactionalEmail",{"_68":69,"_70":71,"_72":73},"fromAddress","support@mediabistro.com","userPasswordResetTemplateId","d-0614cbe7ddf0404893e7c9f8208331d5","clientPasswordResetTemplateId","d-ff1301b464d1436685573e406e4c1674","header",{"_76":77,"_88":89},"logo",{"_78":79,"_80":81,"_82":83,"_84":85,"_86":87},"whiteLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo.svg","darkLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo-dark.svg","logoClasses","w-[210px] h-[50px] lg:mb-1","width",300,"height",64,"items",[90,143,168,186],{"_91":92,"_93":94,"_95":96},"type","mega-menu","text","Jobs","columns",[97,112,134],{"_88":98},[99,102,106,109],{"_91":100,"_93":101,"_56":25},"internal-link","Search Creative Jobs",{"_91":103,"_93":104,"_56":105},"link","Hot Jobs","/career-advice/get-hired/hot-jobs/",{"_91":100,"_93":107,"_56":108},"Remote Media Jobs","/jobs?keyword=media&remote=true",{"_91":100,"_93":110,"_56":111},"Create Job Alerts","/create-alert",{"_113":114,"_88":115},"title","Job Categories",[116,119,122,125,128,131],{"_91":100,"_93":117,"_56":118},"Creative & Design","/jobs?category=Creative+%26+Design",{"_91":100,"_93":120,"_56":121},"Marketing & Communications","/jobs?category=Marketing+%26+Communications",{"_91":100,"_93":123,"_56":124},"Operations & Strategy","/jobs?category=Operations+%26+Strategy",{"_91":100,"_93":126,"_56":127},"Production","/jobs?category=Production",{"_91":100,"_93":129,"_56":130},"Sales & Business Development","/jobs?category=Sales+%26+Business+Development",{"_91":100,"_93":132,"_56":133},"Writing & Editing","/jobs?category=Writing+%26+Editing",{"_113":135,"_88":136},"Quick Links",[137,139,142],{"_91":100,"_93":138,"_56":25},"Search All Jobs",{"_91":100,"_93":140,"_56":141},"Remote Jobs","/jobs?remote=true",{"_91":100,"_93":110,"_56":111},{"_91":144,"_93":145,"_88":146},"dropdown","Career Resources",[147,150,153,156,159,162,165],{"_91":103,"_93":148,"_56":149},"Career Advice & Articles","/career-advice/",{"_91":103,"_93":151,"_56":152},"Media Industry News","/media-news",{"_91":103,"_93":154,"_56":155},"Creative Tools","https://playbook.mediabistro.com/",{"_91":100,"_93":157,"_56":158},"Resume Writing Services","/resume-writing-services/",{"_91":103,"_93":160,"_56":161},"Interview Coaching","https://www.wizco.io/ava?utm_source=mediabistro&utm_medium=job_board&utm_campaign=ava_interview_coaching&utm_content=resources_nav",{"_91":100,"_93":163,"_56":164},"Job Market Insights","/trends",{"_91":103,"_93":166,"_56":167},"Member Profiles","/freelance-connect/browse/",{"_91":144,"_93":169,"_88":170},"Mediabistro Membership",[171,174,177,180,183],{"_91":103,"_93":172,"_56":173},"Membership Overview","/unlimited/",{"_91":103,"_93":175,"_56":176},"How to Pitch (Premium Tool)","/career-advice/go-freelance/how-to-pitch/",{"_91":103,"_93":178,"_56":179},"Editorial Calendars (Premium Access)","/mastheads/",{"_91":103,"_93":181,"_56":182},"Courses & Training Programs","/online-training-courses/",{"_91":103,"_93":184,"_56":185},"Membership FAQ","/unlimited/frequently-asked-questions/",{"_91":144,"_93":187,"_88":188},"Showcase",[189,192],{"_91":103,"_93":190,"_56":191},"Featured Creative Stories","/showcase",{"_91":103,"_93":193,"_56":194},"Submit your Story","/my-account/?account_tab=showcase","footer",{"_76":197,"_198":199,"_200":201,"_202":203,"_204":205,"_206":207,"_208":209},{"_78":79,"_80":81,"_82":83},"cta","","logoText","Find your next media job or showcase your creative talent","copyright","Copyright © 2026 Mediabistro","termsOfUse","/terms-of-use/","termsOfService","/terms-of-service","privacyPolicy","/privacy-policy/","styleGuide",{"_212":213,"_217":218},"images",[214,215,216],"/_static/mediabistro/mb-logo-268x268.webp","/_static/mediabistro/android-chrome-192x192.png","/_static/mediabistro/mediabistro-text-logo.webp","colors",[219,223,226,229,232,235,238],{"_15":220,"_221":222},"$primary-color","value","#339999",{"_15":224,"_221":225},"$primary-color-light","#1ab9b3",{"_15":227,"_221":228},"$dark-blue","#3c405d",{"_15":230,"_221":231},"$green","#2D7E7E",{"_15":233,"_221":234},"$grey","rgba(47, 47, 48, 0.93)",{"_15":236,"_221":237},"$darkgrey","rgba(44, 43, 45, 0.98)",{"_15":239,"_221":240},"$light-grey","#F3F3F4","jobsSearch",{"_243":244,"_251":252},"emptyMeta",[245,247],{"_113":246},"Media, Marketing & Creative Job Board | Journalism & Ad Jobs",{"_15":248,"_249":250},"description","content","The #1 job board for media, marketing, and communications professionals. Search career opportunities in advertising, public relations, journalism, and creative arts.","websiteSchema",[253],{"_254":255},"script:ld+json",{"_256":257,"_258":259,"_15":16,"_260":261,"_56":262,"_263":264},"@context","https://schema.org","@type","WebSite","alternateName","MB","https://mediabistro.com/jobs","potentialAction",{"_258":265,"_266":267,"_271":272},"SearchAction","target",{"_258":268,"_269":270},"EntryPoint","urlTemplate","https://mediabistro.com/jobs?keyword={keyword}","query-input","required name=keyword","hero",{"_113":275,"_276":277,"_198":278,"_93":279},"Find Your Next Media Job","subtitle","Discover creative opportunities at the world's leading media brands","Start Your Search","Search Media, Marketing & Creative Jobs","flags",{"_282":283,"_284":283},"extendedFilters",true,"weeklyNewsletter","postJobs",{"_287":288,"_273":293,"_296":297,"_298":299,"_280":303,"_307":308,"_320":321,"_326":327,"_331":332,"_347":348,"_350":351},"meta",[289,291],{"_113":290},"Post a Job | Hire Media, Marketing & Creative Talent - Mediabistro",{"_15":248,"_249":292},"Recruit qualified media and creative professionals on the #1 industry job board. Reach top talent in design, social media, advertising, and communications. Post a job today.",{"_113":294,"_276":295,"_248":199},"The #1 Job Board for Media, Marketing & Creative Talent","Skip the unqualified resumes. Reach journalism, publishing, and marketing pros who are ready to work.","unlimitedJobsEmail","clients@mediabistro.com","enterpriseCta",{"_93":300,"_301":302},"*Unlimited plan is for direct employers only. Hiring at scale, posting on behalf of clients, or distributing across job boards?","linkText","Contact us for custom volume pricing, multi-brand support, and programmatic distribution.",{"_304":283,"_305":283,"_306":283},"showMediaBoardSection","showRolesSection","showPlanIcon","mediaBoardSection",{"_113":309,"_276":310,"_248":311,"_312":313,"_318":319},"The #1 Destination for Media","and Creative Talent","Connect with top-tier full-time and freelance media professionals. Whether you are a leading publisher, a streaming service, or a growing brand, we deliver specialized talent you won't find on generalist job boards. Find your perfect match for:","bullets",[314,315,316,317],"News, Journalism & Book Publishing","Content Marketing, AI Prompt Engineering & Copywriting","Influencer Management, TV & Video Production","PR, Non-Profits & Education","imageAlt","Job seekers and featured job cards collage","rolesSection",{"_113":322,"_276":323,"_248":324,"_318":325},"Hire Remote and Local Talent","Across Every Media Vertical","Whether you are building an in-office team or seeking remote talent, access a specialized network of professionals in editorial, publishing, influencer marketing, and AI content strategy. Find candidates—from prompt engineers to production leads—who are ready to contribute from anywhere.","Media roles infographic","testimonialsSection",{"_113":328,"_276":329,"_248":330},"Trusted by Leading Media","and Creative Employers","See why top publishers, agencies, and brands rely on us to find exceptional talent.","testimonials",[333,339,343],{"_334":335,"_336":337,"_76":338},"company","Huffpost","quote","I love using Mediabistro for my harder to fill creative roles. Multimedia positions like photo editors, video producers, or even niche journalists yield great results. Other job boards don't always produce the specialized talent my hiring teams are looking for, and I feel like I can find that talent through Mediabistro.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/huff-post-400x200.png",{"_334":340,"_336":341,"_76":342},"NBCUniversal","Mediabistro is valuable partner when it comes to finding top candidates in the media industry. Their team is extremely responsive, which makes the posting process quick and easy. They also offer great insight into branding company pages.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/nbc-universal-400x200.png",{"_334":344,"_336":345,"_76":346},"The Taunton Press","What we like best about Mediabistro is the quality of targeted talent they deliver through their job board portal. We know we'll find the right type of talent for specialized positions that may be more challenging to fill. For almost fifteen years, Mediabistro has been our go-to resource for talent in the media/publishing space.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/taunton-press-400x200.png","employersSection",{"_113":349,"_276":16},"Media and Creative Employers on","employerLogos",[352,354,357,360,363,366,369,372,375,378,381,384],{"_15":340,"_353":342},"image",{"_15":355,"_353":356},"Bloomberg","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/bloomberg-400x200.png",{"_15":358,"_353":359},"Meredith","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/meredith-400x200.png",{"_15":361,"_353":362},"Dotdash","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/dotdash-400x200.png",{"_15":364,"_353":365},"Penske Media Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penske-media-corporation-400x200.png",{"_15":367,"_353":368},"Springer Nature","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/springer-nature-400x200.png",{"_15":370,"_353":371},"Penguin Random House","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penguin-random-house-400x200.png",{"_15":373,"_353":374},"Fox Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/fox-corporation-400x200.png",{"_15":376,"_353":377},"Future","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/future-400x200.png",{"_15":379,"_353":380},"Hearst Television","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/hearst-television-400x200.png",{"_15":382,"_353":383},"Cox Enterprises","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/cox-enterprises-400x200.png",{"_15":385,"_353":386},"Leaf Group","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/leaf-group-400x200.png","createAlertMeta",[389,391],{"_113":390},"Create Job Alerts | Media, Marketing & Creative Job Alerts",{"_15":248,"_249":392},"Never miss an opportunity. Sign up for free email alerts and get the latest jobs in social media, graphic design, writing, and marketing delivered to your inbox.","jobsPortalSignupMeta",[395,397],{"_113":396},"Sign Up | Creative, Marketing & Media Job Search",{"_15":248,"_249":398},"Create your free profile to apply for jobs, upload your resume, and set job alerts. Join the leading career community for creative, marketing, and media professionals.","requestInfo",{"_401":402,"_407":19,"_408":409,"_410":411},"hints",{"_403":404,"_405":406},"theme","light","timeZone","UTC","origin","path","/jobs/2911916624-contact-centercustomer-service-representative","userPrefs",{"_403":404},"env",{"_414":415,"_416":417,"_418":419,"_420":421,"_422":19},"MODE","production","SENTRY_ENV","mediabistro","NEW_JOB_BOARD_SENTRY_DSN","https://235251e3654b447a82e934b7c2ce7c93@o4504103609303040.ingest.sentry.io/4504806528253952","SENTRY_RELEASE","7835064746aa2506a6915b7f131768b016acbdfb","WEBSITE_URL","user","toast","confettiId","routes/_public.jobs.$id",{"_428":429,"_429":430,"_498":499,"_517":434,"_518":434,"_519":520},"kind","job",{"_431":432,"_433":434,"_435":434,"_436":129,"_437":199,"_438":199,"_439":440,"_441":-7,"_113":442,"_248":443,"_444":445,"_446":447,"_448":199,"_449":450,"_462":463,"_464":199,"_465":199,"_466":199,"_56":467,"_468":199,"_469":199,"_470":471,"_472":471,"_473":474,"_475":434,"_476":477,"_478":409,"_479":480,"_481":443,"_482":483,"_487":488,"_489":442,"_490":484,"_491":199,"_492":493,"_494":495,"_496":497},"id",["B","2911916624"],"promoted",false,"remoteAllowed","category","duration","experienceLevel","publishedAt",["D",1773752400000],"indexedAt","Contact CenterCustomer Service Representative","Handle inbound calls, emails, or chats from customers. Provide accurate information about products, services, and billing. Resolve customer complaints and escalate when necessary. Maintain detailed records of customer interactions. Follow company pro Customer Service Representative, Customer Service, Representative, Retail\n","descriptionText","Contact CenterCustomer Service Representative MCI Sales & Business Development Handle inbound calls, emails, or chats from customers. Provide accurate information about products, services, and billing. Resolve customer complaints and escalate when necessary. Maintain detailed records of customer interactions. Follow company pro Customer Service Representative, Customer Service, Representative, Retail","shortDescription","Handle inbound calls, emails, or chats from customers. Provide accurate information about products, services, and billing. Resolve customer complai...","location","locations",[451],{"_452":453,"_454":455,"_456":457,"_458":459,"_460":461},"formatted","Wichita, KS, United States, 67232","city","Wichita","state","KS","country","United States","postal_code","67232","companyName","MCI","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=F6BAF8BE7A765271ED0E41663C6F7646&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=C72A3EE141423B7359BF09EE697F87A4","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at MCI","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2911916624-contact-centercustomer-service-representative","strippedDescription","parsedLocation",{"_452":484,"_485":199,"_486":199,"_454":455,"_456":457,"_458":459,"_460":461},"Wichita, KS, United States","street1","street2","displayPublishedAt","5 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=MCI","searchLocationPath","/jobs?location=Wichita%2C+KS%2C+United+States","searchTitlePath","/jobs?keyword=Contact+CenterCustomer+Service+Representative","featuredCompany",{"_431":500,"_15":501,"_502":434,"_76":503,"_504":505,"_248":506,"_448":507,"_508":-5,"_509":-5,"_510":-5,"_511":-5,"_512":513,"_514":515,"_470":503,"_478":516,"_472":503},211,"Mansueto Ventures","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[521,541,558,575,592],{"_435":434,"_439":522,"_470":471,"_462":523,"_248":524,"_446":525,"_433":434,"_113":526,"_437":199,"_438":199,"_472":471,"_448":199,"_449":527,"_431":533,"_473":534,"_436":129,"_487":535,"_478":536,"_489":526,"_490":537,"_492":538,"_494":539,"_496":540},["D",1774058400000],"USA Jobs","Call Center Representative

We are seeking a professional, reliable, and motivated Call Center Representative to join our growing team. This role involves handling both inbound and outbound communications, including phone calls, text messages, emails, and online chats. The ideal candidate will be organized, proactive, and able to manage multiple tasks efficiently in a fast-paced environment.\nKey Responsibilities:\nHandle inbound and outbound calls in a professional and courteous manner.\nRespond promptly to text messages and emails through our internal communication system.\nMonitor and manage chats via WhatsApp, our platform for project communications.\nReview and confirm online appointments.\nMaintain accurate and detailed call logs and communication records.\nCollaborate with team members and management to ensure smooth daily operations.\nPosition Requirements:\nAbility to manage a high call volume (approximately 50 calls on a slow day and up to 150 on a busy day).\nStrong multitasking, communication, and problem-solving skills.\nProfessional demeanor with a respectful and team-oriented attitude.\nDependable and punctual with excellent attention to detail.\nCompensation: Compensation for the Call Center Representative position is discussed during the interview process. We typically ask candidates about their salary expectations and review them with management to determine the best possible match. Pay may vary based on experience, skill level, and location. In some cases, the role may be offered on a salary basis.\nSchedule & Shifts:\nOur call center operates Monday through Saturday on a five-day workweek. If a representative is scheduled to work on Saturday, they will have a weekday off to maintain the five-day schedule.\nOperating Hours: 8:00 AM 8:00 PM (EST)\nTypical Shift Options:\n8:00 AM 4:30 PM\n8:30 AM 5:00 PM\n9:00 AM 5:30 PM\n9:30 AM 6:00 PM\n10:00 AM 6:30 PM\n10:30 AM 7:00 PM\n11:00 AM 7:30 PM\n11:30 AM 8:00 PM\nEach agent receives a 30-minute lunch break and an additional 30 minutes of break time throughout the day, which can be used as needed. Please note that while we strive to accommodate individual shift preferences, scheduling is primarily based on operational needs to ensure efficient and consistent service as our company continues to grow.

","Call Center Representative

We are seeking a professional, reliable, and motivated Call Center Representative to join our growing team. Thi...","Customer Service Representative",[528],{"_458":459,"_454":529,"_452":530,"_456":531,"_460":532},"Astoria","Astoria, NY, United States, 11102","NY","11102",["B","2954530079"],"Work at USA Jobs","1 days ago","/jobs/2954530079-customer-service-representative","Astoria, NY, United States","/jobs?keyword=USA+Jobs","/jobs?location=Astoria%2C+NY%2C+United+States","/jobs?keyword=Customer+Service+Representative",{"_435":434,"_439":542,"_470":471,"_462":463,"_248":543,"_446":544,"_433":434,"_113":545,"_437":199,"_438":199,"_472":471,"_448":199,"_449":546,"_431":552,"_473":474,"_436":129,"_487":553,"_478":554,"_489":545,"_490":555,"_492":493,"_494":556,"_496":557},["D",1772899200000],"Overview\nJoin to apply for the

Remote Call Center Representative

role at

MCI

Remote Work-at-Home | Canada

Position Type:

Full-Time

Pay Type:

Hourly

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Responsibilities

Answer inbound customer calls in a professional and courteous manner.

Assist with inquiries, complaints, and service-related issues.

Provide accurate information about products, services, and policies.

Document customer interactions and feedback in the system.

Follow company procedures and escalate complex issues when necessary.

Qualifications

Must be 18 years or older.

High school diploma or equivalent required.

Previous customer service or call center experience preferred.

Strong verbal communication and active listening skills.

Ability to work independently in a remote setting.

Reliable internet connection and a quiet workspace.

Conditions of Employment

All MCI Locations: Must be authorized to work in the country where the job is based.

Subject to program and location of the position: Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

What You Can Expect From MCI\nWe offer a variety of benefits and incentives to support and reward our team members. Starting compensation is based on experience, and we provide opportunities for growth.

Paid Time Off (PTO) and paid holidays

Health benefits for full-time employees

Life insurance options

Supplemental insurance (accident and critical illness)

Career growth with internal promotions

Paid training

Casual dress code and a team-oriented work environment

Diversity & Equality\nAt MCI, we embrace differences and are committed to a diverse, equal opportunity work environment. We do not discriminate on the basis of age, gender identity, race, religion, disability, or other protected characteristics, and we consider qualified applicants with criminal histories as required by local and federal laws.

About MCI\nMCI helps customers take on CX and DX challenges by delivering industry-leading solutions including BPO, IT Services, and related staffing and services. MCI employs 10,000+ individuals with 150+ client partners across North America.

Notes\nThe above job description provides a general overview and is not an all-inclusive list of duties, responsibilities, skills, and qualifications. The employer may revise this description at any time.

#J-18808-Ljbffr\n","Overview\nJoin to apply for the

Remote Call Center Representative

role at

MCI

Remote Work-at-Home | Canada
<...","Remote Call Center Representative",[547],{"_458":459,"_454":548,"_452":549,"_456":550,"_460":551},"California","California, MO, United States, 65018","MO","65018",["B","2057233451"],"14 days ago","/jobs/2057233451-remote-call-center-representative","California, MO, United States","/jobs?location=California%2C+MO%2C+United+States","/jobs?keyword=Remote+Call+Center+Representative",{"_435":434,"_439":559,"_470":471,"_462":463,"_248":560,"_446":561,"_433":434,"_113":562,"_437":199,"_438":199,"_472":471,"_448":199,"_449":563,"_431":569,"_473":474,"_436":129,"_487":570,"_478":571,"_489":562,"_490":572,"_492":493,"_494":573,"_496":574},["D",1774137600000],"Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat. Listen to customers, understand their needs, and resolve customer issues. Escalate customer issues to the appropriate staff and managerial Customer Service Representative, Customer Service, Representative, Retail, Training\n","Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat. Listen to customers, understand thei...","Bank Customer Service Representative",[564],{"_458":459,"_454":565,"_452":566,"_456":567,"_460":568},"Dallas","Dallas, TX, United States, 75215","TX","75215",["B","2966061922"],"15 hours ago","/jobs/2966061922-bank-customer-service-representative","Dallas, TX, United States","/jobs?location=Dallas%2C+TX%2C+United+States","/jobs?keyword=Bank+Customer+Service+Representative",{"_435":434,"_439":576,"_470":471,"_462":577,"_248":578,"_446":579,"_433":434,"_113":526,"_437":199,"_438":199,"_472":471,"_448":199,"_449":580,"_431":586,"_473":587,"_436":129,"_487":570,"_478":588,"_489":526,"_490":589,"_492":590,"_494":591,"_496":540},["D",1774137600000],"LHH","Customer Service Representative

LHH Recruitment Solutions is partnering with a growing company in Mesa, Arizona that is looking for a full-time Customer Service Representative to join the team. This is an onsite position Monday through Friday. Pay range is $19.00-$22.00 per hour depending on experience. The ideal candidate will have 2+ years of call center experience. The customer service representative will be answering inbound calls from customers regarding billing inquiries, billing disputes, research, and provide one stop resolutions.\nKey Responsibilities

Answer inbound calls, make outbound calls, and emails with customers.\nDocument all interactions in the CRM system with accurate data entry and attention to detail.\nEscalate complex issues to appropriate departments while maintaining ownership of the customer experience.\nCustomer account management and verification of information.\nProcess payments accordingly and provide receipt via email to the customer\nAnswer billing inquiries, questions, and resolutions\nLiaison between internal departments\nAssist with any troubleshooting tier one support for the customer.\nSupport special projects as needed.\nRequired Qualifications

High school diploma or equivalent is required.\n2+ years of customer service experience or call center experience, preferably in insurance or healthcare industries.\nStrong communication and problem-solving skills.\nProficiency in Microsoft Office and CRM systems.\nIf you are interested, apply now!\nPay Details: $19.00 to $22.00 per hour Search managed by: Morgan Ross Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:\nThe California Fair Chance Act\nLos Angeles City Fair Chance Ordinance\nLos Angeles County Fair Chance Ordinance for Employers\nSan Francisco Fair Chance Ordinance\nMassachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nMilitary connected talent encouraged to apply\nRef: US_EN_27_813275_3117077

","Customer Service Representative

LHH Recruitment Solutions is partnering with a growing company in Mesa, Arizona that is looking for a full...",[581],{"_458":459,"_454":582,"_452":583,"_456":584,"_460":585},"Mesa","Mesa, AZ, United States, 85201","AZ","85201",["B","2966074249"],"Work at LHH","/jobs/2966074249-customer-service-representative","Mesa, AZ, United States","/jobs?keyword=LHH","/jobs?location=Mesa%2C+AZ%2C+United+States",{"_435":434,"_439":593,"_470":471,"_462":594,"_248":595,"_446":596,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":597,"_431":599,"_473":600,"_436":129,"_487":601,"_478":602,"_489":442,"_490":484,"_492":603,"_494":495,"_496":497},["D",1773594000000],"Mass Markets","MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), Customer Service Representative, Customer Service, Customer Experience, Representative, Retail\n","MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that exte...",[598],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2894910784"],"Work at Mass Markets","6 days ago","/jobs/2894910784-contact-centercustomer-service-representative","/jobs?keyword=Mass+Markets","actionData","errors"]