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Account Specialist

CFS, Franklin, OH, United States


Account Specialist Onsite | Dayton, OH $48k-$55k Our growing manufacturing company in

Dayton, Ohio

is seeking a professional and outgoing

Account Specialist

to join our customer engagement team. As an

Account Specialist , you will play a key role in supporting the sales process, maintaining excellent customer communication, and managing quoting and order activities. This is an exciting opportunity for a proactive individual who thrives in a fast-paced, team-oriented environment.

Position Summary: Our growing manufacturing company in Dayton, Ohio is seeking a professional and outgoing Account Specialist to join our customer engagement team. As an Account Specialist, you will play a key role in supporting the sales process, maintaining excellent customer communication, and managing quoting and order activities. This is an exciting opportunity for a proactive individual who thrives in a fast-paced, team-oriented environment.

Key Responsibilities:

Serve as a primary

Account Specialist

contact for customers through meetings, phone calls, and emails.

Collaborate with the Sales team to support quoting activities, ensuring timely and accurate responses to customer needs.

Handle Requests for Proposals (RFPs) and Requests for Quotes (RFQs) as part of the

Account Specialist

duties.

Monitor order progress and proactively communicate status updates and delivery timelines to customers.

Maintain accurate and up-to-date customer and order information in the ERP system.

Work cross-functionally with production, planning, and logistics teams to ensure smooth execution of orders.

Build strong, long-term relationships with clients, representing the company with professionalism and care as an

Account Specialist .

Required Qualifications:

Experience in a similar

Account Specialist , customer service, or sales support role within a manufacturing environment.

Demonstrated experience using ERP systems (such as SAP, Oracle, Epicor, NetSuite, etc.).

Excellent written and verbal communication skills, with the confidence to lead conversations with customers.

Professional and outgoing personality, with strong relationship-building abilities.

Highly organized and detail-oriented, with strong follow-up skills—key traits for a successful

Account Specialist .

Proficient in Microsoft Office (Excel, Word, Outlook).

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