Director, Global Call Center Ops — NA & Australia

A leading global cruise line in New York is seeking a Director of Call Center Operations to drive revenue growth and manage customer service solutions across North America and Australia. The ideal candidate will have extensive experience in customer service leadership and a proven ability to develop teams and optimize operational performance. This role requires a strong commercial focus and collaboration with cross-functional partners to enhance guest experiences. Competitive benefits and a dynamic work environment are offered. #J-18808-Ljbffr