Luxury Retention & Lifecycle Lead

A luxury floral brand is seeking a Retention & Lifecycle Manager to drive returning customer revenue. This role focuses on managing retention strategies through email and SMS while maintaining the luxury brand experience. Successful candidates will have 4–6 years of experience, a strong grasp of audience segmentation, and hands-on experience with CRM platforms like Klaviyo. This opportunity is hybrid, based in the NY tri-state area, and requires someone who can work independently in a high-ownership role. #J-18808-Ljbffr