Hybrid SaaS Customer Retention Manager

A leading IoT connectivity provider is looking for a Customer Retention Manager to drive revenue retention for at-risk accounts. This role involves diagnosing churn drivers, managing communication with clients, and collaborating with Sales and Executive Leadership. The ideal candidate will have over 2 years of experience in SaaS environments, strong negotiation capabilities, and the ability to swiftly resolve issues under pressure. Join us in fostering customer loyalty and ensuring growth in a dynamic sector. #J-18808-Ljbffr