Customer Service Representative
Elwood Staffing, Roseburg, OR, United States
Customer Service Representative
We are now accepting resumes for an experienced Customer Service Representative to work with a casual and positive team in the Green area. M-F 7:00am-3:30pm. Apply now if you have recent experience with on the phone, web-based and email communication with customers. Join an inclusive, supportive team that values your input and supports professional growth PTO, vacation, and holiday pay after probation Opportunity to make a real difference in a growing, values-driven company Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive Weekly Pay 401k And More! Temp-to-Hire position $ 16.00 / hour Full Time work available First Shift (Monday through Friday) Training period (first 3 months): M-F 6:00 AM 2:30 PM with Post-training: M-F 7:00 AM 3:30 PM, 30-minute lunch breaks Interact directly with customers via phone, email, web channels, or in person Respond promptly and professionally to inquiries, questions, and complaints Collect and assess information to resolve issues effectively Escalate unresolved matters to the appropriate team member or department Document inquiries, comments, complaints, and actions taken Process product returns Must have experience in customer contact engagement via phones, web-based and emails. Proficient computer skills, including Microsoft Suite (especially Excel) Typing speed of at least 40 WPM Strong interpersonal skills and customer service focus Excellent verbal and written communication abilities Active listening and clear, approachable speech Strong problem analysis and resolution skills Team-oriented attitude Applicant may be subject to a background check Pre-employment drug screen is required as a condition of employment *A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability. We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
We are now accepting resumes for an experienced Customer Service Representative to work with a casual and positive team in the Green area. M-F 7:00am-3:30pm. Apply now if you have recent experience with on the phone, web-based and email communication with customers. Join an inclusive, supportive team that values your input and supports professional growth PTO, vacation, and holiday pay after probation Opportunity to make a real difference in a growing, values-driven company Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive Weekly Pay 401k And More! Temp-to-Hire position $ 16.00 / hour Full Time work available First Shift (Monday through Friday) Training period (first 3 months): M-F 6:00 AM 2:30 PM with Post-training: M-F 7:00 AM 3:30 PM, 30-minute lunch breaks Interact directly with customers via phone, email, web channels, or in person Respond promptly and professionally to inquiries, questions, and complaints Collect and assess information to resolve issues effectively Escalate unresolved matters to the appropriate team member or department Document inquiries, comments, complaints, and actions taken Process product returns Must have experience in customer contact engagement via phones, web-based and emails. Proficient computer skills, including Microsoft Suite (especially Excel) Typing speed of at least 40 WPM Strong interpersonal skills and customer service focus Excellent verbal and written communication abilities Active listening and clear, approachable speech Strong problem analysis and resolution skills Team-oriented attitude Applicant may be subject to a background check Pre-employment drug screen is required as a condition of employment *A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability. We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.