Digital Content Producer [81630]
Onward Search, New York, NY, United States
We’re seeking a highly detail-orientedteam memberto ensure all web and digital marketing content is accurate, error-free, accessible, and aligned with established publishing standards prior to release. This role combines hands‑on content quality review with process governance—owning QA documentation, enforcing checklists, and enabling teams through training to reduce recurring publishing errors.
Hybrid on-site in Manhattan
What You’ll Do
Content Quality Control Proofread and QA web pages, landing pages, forms, emails, and other digital marketing content prior to publishing Identify and resolve typos, grammar issues, spacing problems, formatting inconsistencies, and layout/alignment defects Validate hyperlinks and ensure all links function correctly Confirm content adheres to design files, brand voice, and style/formatting standards Conduct accessibility (ADA) checks and support compliance standards Partner with authors, developers, project managers, and stakeholders to triage and resolve issues quickly Process & Governance
Develop, maintain, and enforce QA checklists and review protocols Ensure publishing workflows and QC processes are followed consistently Track recurring quality issues and implement preventative improvements Conduct periodic audits of live content to maintain standards Training & Enablement
Create training materials, documentation, and “best practices” guidance Train authors/publishers on QC expectations and publishing discipline Provide constructive feedback to reduce repeat errors and improve efficiency Collaborate with Marketing Operations to continuously improve workflows Serve as the go‑to QA/QC resource for the digital publishing team Must-Have Qualifications
5+ years' experience Excellent proofreading and detail orientation (light editing/writing to support standards) Experience QA’ing
web or digital marketing content Strong organization and communication skills Ability to enforce process standards diplomatically and consistently Experience creating documentation, SOPs, and/or training materials Working understanding of
ADA/accessibility
concepts and policy CMS experience (e.g.,
Adobe Experience Manager (AEM)
or similar) Nice-to-Have / Preferred
Familiarity with tools/platforms such as
Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, Stensul Knowledge of
WCAG , usability, and responsive design best practices Ability to manage multiple reviews and deadlines in a fast‑paced environment Experience in structured publishing workflows / content governance Perks and Benefits
Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.
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Content Quality Control Proofread and QA web pages, landing pages, forms, emails, and other digital marketing content prior to publishing Identify and resolve typos, grammar issues, spacing problems, formatting inconsistencies, and layout/alignment defects Validate hyperlinks and ensure all links function correctly Confirm content adheres to design files, brand voice, and style/formatting standards Conduct accessibility (ADA) checks and support compliance standards Partner with authors, developers, project managers, and stakeholders to triage and resolve issues quickly Process & Governance
Develop, maintain, and enforce QA checklists and review protocols Ensure publishing workflows and QC processes are followed consistently Track recurring quality issues and implement preventative improvements Conduct periodic audits of live content to maintain standards Training & Enablement
Create training materials, documentation, and “best practices” guidance Train authors/publishers on QC expectations and publishing discipline Provide constructive feedback to reduce repeat errors and improve efficiency Collaborate with Marketing Operations to continuously improve workflows Serve as the go‑to QA/QC resource for the digital publishing team Must-Have Qualifications
5+ years' experience Excellent proofreading and detail orientation (light editing/writing to support standards) Experience QA’ing
web or digital marketing content Strong organization and communication skills Ability to enforce process standards diplomatically and consistently Experience creating documentation, SOPs, and/or training materials Working understanding of
ADA/accessibility
concepts and policy CMS experience (e.g.,
Adobe Experience Manager (AEM)
or similar) Nice-to-Have / Preferred
Familiarity with tools/platforms such as
Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, Stensul Knowledge of
WCAG , usability, and responsive design best practices Ability to manage multiple reviews and deadlines in a fast‑paced environment Experience in structured publishing workflows / content governance Perks and Benefits
Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.
#J-18808-Ljbffr