Medicare Sales Agent - Hybrid in Miami, FL
UnitedHealthcare, Miami, FL, United States
Job Overview
We are growing our team in
Miami, FL
and have multiple
Medicare Sales Agent
openings. In this inbound call role, you will receive a competitive base salary and bonuses based on sales performance, and training to obtain the required state insurance licenses.
Work Schedule & Location Operating hours: Monday – Friday 7:00 am – 7:30 pm local time with rotational weekend work (Saturdays/Sundays). Full‑time position with flexibility based on seasonality.
Location: 1000 NW 57th Court, Miami, FL. Hybrid‑remote role after completing 6–10 weeks of on‑site training.
Primary Responsibilities
Answer incoming phone calls from prospective members, identify the assistance needed and convert callers into qualified leads and sales.
Follow up with members on questions or to review current or new products and services.
Navigate multiple computer systems to document member information while maintaining active listening and engagement.
Demonstrate product knowledge, explain differences between products, and assist members in selecting the best options.
Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines.
Meet performance, attendance, and consumer experience goals established for the position.
Maintain requirements for agent licensure, appointments, and annual product certification.
Compensation & Benefits
Base pay plus monthly sales incentive.
Average annual earnings $50K–$65K; top performers can earn $80K+.
Sign‑On Bonus up to $3,000 for licensed external/internal applicants, up to $2,000 for unlicensed external/internal applicants.
15 days accrued Paid Time Off in the first year of employment plus 8 Paid Holidays.
Health insurance options: Medical, Dental, Vision, Life & AD&D, Short‑term and Long‑term Disability.
Health Spending or Health Saving accounts; 401(k) Savings Plan; Employee Stock Purchase Plan.
Education Reimbursement, Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program.
Voluntary benefits such as pet insurance, legal insurance, LTC insurance.
Fun and competitive work environment focused on teamwork and individual success.
Required Qualifications
High School Diploma/GED (or higher) or 4+ years of customer service/sales experience.
Must obtain all appropriate state insurance licenses within 30 days (may be completed during training).
Ability to work regularly scheduled shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed.
Must live within a commutable distance to our Miami, FL office.
Preferred Qualifications
Previous sales experience.
Familiarity with computer and Windows PC applications, including the ability to learn new and complex systems.
Flexibility to customize approach for all caller communication styles and personalities.
All telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Sign‑on bonus is only available to external candidates; internal candidates are not eligible for a sign‑on bonus.
EEO Statement UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Miami, FL
and have multiple
Medicare Sales Agent
openings. In this inbound call role, you will receive a competitive base salary and bonuses based on sales performance, and training to obtain the required state insurance licenses.
Work Schedule & Location Operating hours: Monday – Friday 7:00 am – 7:30 pm local time with rotational weekend work (Saturdays/Sundays). Full‑time position with flexibility based on seasonality.
Location: 1000 NW 57th Court, Miami, FL. Hybrid‑remote role after completing 6–10 weeks of on‑site training.
Primary Responsibilities
Answer incoming phone calls from prospective members, identify the assistance needed and convert callers into qualified leads and sales.
Follow up with members on questions or to review current or new products and services.
Navigate multiple computer systems to document member information while maintaining active listening and engagement.
Demonstrate product knowledge, explain differences between products, and assist members in selecting the best options.
Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines.
Meet performance, attendance, and consumer experience goals established for the position.
Maintain requirements for agent licensure, appointments, and annual product certification.
Compensation & Benefits
Base pay plus monthly sales incentive.
Average annual earnings $50K–$65K; top performers can earn $80K+.
Sign‑On Bonus up to $3,000 for licensed external/internal applicants, up to $2,000 for unlicensed external/internal applicants.
15 days accrued Paid Time Off in the first year of employment plus 8 Paid Holidays.
Health insurance options: Medical, Dental, Vision, Life & AD&D, Short‑term and Long‑term Disability.
Health Spending or Health Saving accounts; 401(k) Savings Plan; Employee Stock Purchase Plan.
Education Reimbursement, Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program.
Voluntary benefits such as pet insurance, legal insurance, LTC insurance.
Fun and competitive work environment focused on teamwork and individual success.
Required Qualifications
High School Diploma/GED (or higher) or 4+ years of customer service/sales experience.
Must obtain all appropriate state insurance licenses within 30 days (may be completed during training).
Ability to work regularly scheduled shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed.
Must live within a commutable distance to our Miami, FL office.
Preferred Qualifications
Previous sales experience.
Familiarity with computer and Windows PC applications, including the ability to learn new and complex systems.
Flexibility to customize approach for all caller communication styles and personalities.
All telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Sign‑on bonus is only available to external candidates; internal candidates are not eligible for a sign‑on bonus.
EEO Statement UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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