Entry Level Account Executive

Essential Functions And Responsibilities

Enters customer orders accurately and maintain order records

Tracks order status and provide updates to customers and internal teams

Scans, uploads, and organizes documentation

Updates reports and spreadsheets as required

Follows orders from entry through shipping to ensure accurate communication

Prepares monthly inventory reports (Customer Supplied Components)

Maintains accurate records for each customer (quotes, orders, pricing, packaging, specifications, complaints)

Provides sales support for domestic customers

Processes invoices and assist with billing inquiries

Responds to customer questions and concerns in a timely manner

Sends product samples to new and existing customers

Answers basic questions regarding products and benefits

Provides feedback to management regarding customer activity and concerns

Coordinates travel arrangements for sales team (flights, hotels, transportation)

Assists with planning and logistics for trade shows, expos, and industry events

Schedules customer meetings, site visits, and dinners

Supports preparation of materials for customer meetings and trade shows

Other duties assigned by the immediate Supervisor

Qualifications

Associate’s degree in Science or Business required. Bachelor’s degree preferred.

1 - 3 years inside sales experience or customer service experience

Bilingual (English and Spanish) preferred

Strong customer service skills

Proficient in Microsoft Office ( Word, Excel, Outlook)

Detail-oriented and highly organized

Ability to manage multiple tasks and deadlines in a fast-paced environment

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