Lead Omnichannel Conversational AI & IVR PM

A healthcare services provider is seeking a Lead Product Manager for IVR, Digital IVA, and Conversational AI. This role focuses on driving automation across various channels, improving customer experiences and operational performance. The ideal candidate should possess extensive experience in product management and conversational AI platforms like Google CCAI / Dialogflow CX. Strong leadership and communication skills are essential to influence cross-functional teams and ensure cohesive strategies in an agile environment. This is a remote position offering competitive compensation and benefits. #J-18808-Ljbffr