Public Relations Administrative Coordinator
RIVA Solutions Inc., Frederick, MD, United States
Title: Public Relations Administrative Coordinator
Location: Fort Detrick, MD (Onsite)
Terms: Full-Time
Clearance: U.S. Citizenship required with the ability to obtain and maintain a Federal Public Trust clearance
Travel: 0–25%
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That’s RIVA.
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good.
RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, you will have the opportunity to grow your skills, contribute ideas, and make an impact from day one—all while building a career that lasts.
Program Overview RIVA Solutions supports the Defense Health Agency (DHA) Strategic Communications mission by delivering comprehensive Public Affairs and communications coordination services. This program enhances operational efficiency within the Public Affairs Office (PAO) by managing communications workflows, media inquiries, reporting, and stakeholder engagement in accordance with Department of Defense (DoD) standards and federal Public Affairs guidance.
The effort focuses on ensuring accurate, timely, and compliant communication processes while maintaining high standards of professionalism and operational excellence within a fast-paced federal environment.
Position Overview RIVA Solutions is seeking a Public Relations Administrative Coordinator to serve as the organizational and administrative hub for the DHA Public Affairs Office (PAO) at Fort Detrick, MD.
This role manages centralized communications workflows, oversees inquiry tracking, and provides high-level administrative and operational support to ensure the PAO functions effectively and efficiently. The position requires exceptional organization, professionalism, discretion, and the ability to manage high volumes of information in a structured, compliance-driven environment.
The ideal candidate is detail-oriented, proactive, and capable of maintaining workflow visibility while supporting leadership and cross-functional communication coordination.
Core Responsibilities PAO Communication Management
Manage and monitor the PAO email inbox, ensuring all incoming inquiries are logged, tracked, and routed appropriately
Coordinate timely responses to external inquiries in accordance with established Public Affairs timelines
Maintain visibility into inquiry status and proactively follow up to ensure completion
Ensure all communications align with DoD/DHA Public Affairs policies and professionalism standards
Administrative & Operational Support
Provide day-to-day administrative support to the PAO team, including scheduling and workflow coordination
Maintain organized records of inquiries, responses, and communications for reporting and audit purposes
Develop and maintain tracking tools (logs, dashboards, metrics reports)
Support document management and version control of PAO materials
Coordination & Stakeholder Engagement
Serve as a central coordination point between PAO staff, leadership, and external stakeholders
Assist in preparing standardized correspondence and response templates
Coordinate internal reviews and approvals to ensure quality and compliance
Support cross-functional collaboration to align communications with organizational priorities
Process Improvement & Reporting
Identify opportunities to enhance communication workflows and tracking processes
Generate routine reports on inquiry metrics and response timelines
Assist in maintaining and updating standard operating procedures (SOPs)
Minimum Qualifications
Bachelor’s Degree in Communications, Public Relations, Journalism, English, or related field
Minimum 3+ years of professional experience in communications, administrative coordination, or related field
Experience supporting DoD, DHA, or federal Public Affairs environments
Strong organizational and time management skills
Excellent written and verbal communication skills with high professionalism
Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams) and collaboration tools
U.S. Citizenship required with the ability to obtain and maintain a Federal Public Trust clearance
Preferred Qualifications
Experience supporting federal or government Public Affairs environments
Familiarity with tracking systems, shared drives, and records management practices
Experience managing high-volume inbox or centralized communications workflows
Understanding of Public Affairs processes and communication protocols
Salary Salary: $100,000 a year with benefits
RIVA Benefits
Health, Dental, and Vision Coverage
Life Insurance
Retirement Benefits / 401(k) with company matching
HSA/FSA Spending Accounts
Long- and Short-Term Disability
Pet Insurance
Wellness Program Initiatives
RIVA Flex
Additional Workplace Benefits
Equal Opportunity Statement RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, veteran status, or any protected class.
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.
#J-18808-Ljbffr
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That’s RIVA.
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good.
RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, you will have the opportunity to grow your skills, contribute ideas, and make an impact from day one—all while building a career that lasts.
Program Overview RIVA Solutions supports the Defense Health Agency (DHA) Strategic Communications mission by delivering comprehensive Public Affairs and communications coordination services. This program enhances operational efficiency within the Public Affairs Office (PAO) by managing communications workflows, media inquiries, reporting, and stakeholder engagement in accordance with Department of Defense (DoD) standards and federal Public Affairs guidance.
The effort focuses on ensuring accurate, timely, and compliant communication processes while maintaining high standards of professionalism and operational excellence within a fast-paced federal environment.
Position Overview RIVA Solutions is seeking a Public Relations Administrative Coordinator to serve as the organizational and administrative hub for the DHA Public Affairs Office (PAO) at Fort Detrick, MD.
This role manages centralized communications workflows, oversees inquiry tracking, and provides high-level administrative and operational support to ensure the PAO functions effectively and efficiently. The position requires exceptional organization, professionalism, discretion, and the ability to manage high volumes of information in a structured, compliance-driven environment.
The ideal candidate is detail-oriented, proactive, and capable of maintaining workflow visibility while supporting leadership and cross-functional communication coordination.
Core Responsibilities PAO Communication Management
Manage and monitor the PAO email inbox, ensuring all incoming inquiries are logged, tracked, and routed appropriately
Coordinate timely responses to external inquiries in accordance with established Public Affairs timelines
Maintain visibility into inquiry status and proactively follow up to ensure completion
Ensure all communications align with DoD/DHA Public Affairs policies and professionalism standards
Administrative & Operational Support
Provide day-to-day administrative support to the PAO team, including scheduling and workflow coordination
Maintain organized records of inquiries, responses, and communications for reporting and audit purposes
Develop and maintain tracking tools (logs, dashboards, metrics reports)
Support document management and version control of PAO materials
Coordination & Stakeholder Engagement
Serve as a central coordination point between PAO staff, leadership, and external stakeholders
Assist in preparing standardized correspondence and response templates
Coordinate internal reviews and approvals to ensure quality and compliance
Support cross-functional collaboration to align communications with organizational priorities
Process Improvement & Reporting
Identify opportunities to enhance communication workflows and tracking processes
Generate routine reports on inquiry metrics and response timelines
Assist in maintaining and updating standard operating procedures (SOPs)
Minimum Qualifications
Bachelor’s Degree in Communications, Public Relations, Journalism, English, or related field
Minimum 3+ years of professional experience in communications, administrative coordination, or related field
Experience supporting DoD, DHA, or federal Public Affairs environments
Strong organizational and time management skills
Excellent written and verbal communication skills with high professionalism
Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams) and collaboration tools
U.S. Citizenship required with the ability to obtain and maintain a Federal Public Trust clearance
Preferred Qualifications
Experience supporting federal or government Public Affairs environments
Familiarity with tracking systems, shared drives, and records management practices
Experience managing high-volume inbox or centralized communications workflows
Understanding of Public Affairs processes and communication protocols
Salary Salary: $100,000 a year with benefits
RIVA Benefits
Health, Dental, and Vision Coverage
Life Insurance
Retirement Benefits / 401(k) with company matching
HSA/FSA Spending Accounts
Long- and Short-Term Disability
Pet Insurance
Wellness Program Initiatives
RIVA Flex
Additional Workplace Benefits
Equal Opportunity Statement RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, veteran status, or any protected class.
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.
#J-18808-Ljbffr