Global Sales Manager - Enterprise - Americas (Remote Opportunity)
Hyatt Hotels Corporation, Chicago, IL, United States
Job Overview
Hyatt Hotels Corporation seeks an enthusiastic Global Sales Manager to join our Hyatt Sales Force – Global Enterprise team. The Global Enterprise team is responsible for developing long‑term, strategic partnerships with both corporate travel customers and the meetings and events teams for a designated set of Global Accounts, with a focus on the Financial/Banking market & Government market. The Global Sales Manager will work in tandem with two Global Directors to set the account management strategy for each account, and to implement and oversee the tactics and initiatives that will increase Hyatt performance across all regions. In this role, you will be collaborating closely with the broader Hyatt Sales Force team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role Responsibilities include working in tandem with the Global Directors to implement and oversee Hyatt’s sales strategy, strategic objectives, and tactics/initiatives for our Global Enterprise Accounts. This position will be responsible for developing and nurturing long‑term strategic global accounts/relationships with a set portfolio of global accounts, primarily HQ’d in the US and focused on the Financial/Banking and Government markets. New business development and brand awareness globally is also key to supporting our hotels through proactive sales missions, tradeshows/events and hotel familiarization trips. This is a remote position and the individual reports directly to two Global Sales Directors – Global Enterprise Team.
Support and add value to creation and implementation of strategic action plans for a portfolio of accounts to meet/exceed revenue goals
Experience managing complex, high‑volume workloads while supporting multiple leaders with competing and time‑sensitive needs
Effectively communicate and bring Hyatt’s story to life
Champion new and need hotels and other company initiatives and priorities
Resourcefully engage all areas of the organization to find collaboration opportunities, experiment, and secure the sale
Participate in sales calls and business travel as needed, including customer appointments, quarterly business reviews, tradeshows/industry events and internal meetings as appropriate
Support all aspects of the annual corporate travel RFP process
Possess a strong customer service mind‑set
Engage with hotel sales teams, operators, and owners to build rapport and support our shared sales goals
Stay current on market conditions, forecasts, and trends and translate to action with proactive measures to drive sales
Maintain a high level of productivity while working independently in a fast‑paced and relatively autonomous environment
Exhibit solid written and verbal communication skills with an ability to stay nimble and creative
Ability to influence and engage diverse audiences in various settings
Proven ability to manage multiple workstreams simultaneously while delivering timely, high‑quality results
Bring a high level of follow‑through, organization, and leadership presence to daily work
Demonstrate a commitment to Hyatt core values
Qualifications Experience Required:
At least 3+ years of industry experience with a proven track record
Experience with Corporate Business Travel/Hospitality Industry
Strong understanding of Group/MICE Segment
Proficient within full MS Office Suite
Strong knowledge and command of Envision or equivalent CRM
Experience Preferred:
Comprehensive knowledge of Hotels and Sales Practices
Experience with Master Sales Agreements/MSAs for meeting/event customers
Working understanding/experience with Finance/Banking and/or Government segment and customers preferred
Experience with Cognos, Thoughtspot, Agency360, Reserve, SynXis, RMT, Oracle
Application The salary range for this position is $90,000-$100,000. This position is also eligible for our global sales incentive plan. The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
The position responsibilities outlined above are in no way to be construed as all‑encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
#J-18808-Ljbffr
Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role Responsibilities include working in tandem with the Global Directors to implement and oversee Hyatt’s sales strategy, strategic objectives, and tactics/initiatives for our Global Enterprise Accounts. This position will be responsible for developing and nurturing long‑term strategic global accounts/relationships with a set portfolio of global accounts, primarily HQ’d in the US and focused on the Financial/Banking and Government markets. New business development and brand awareness globally is also key to supporting our hotels through proactive sales missions, tradeshows/events and hotel familiarization trips. This is a remote position and the individual reports directly to two Global Sales Directors – Global Enterprise Team.
Support and add value to creation and implementation of strategic action plans for a portfolio of accounts to meet/exceed revenue goals
Experience managing complex, high‑volume workloads while supporting multiple leaders with competing and time‑sensitive needs
Effectively communicate and bring Hyatt’s story to life
Champion new and need hotels and other company initiatives and priorities
Resourcefully engage all areas of the organization to find collaboration opportunities, experiment, and secure the sale
Participate in sales calls and business travel as needed, including customer appointments, quarterly business reviews, tradeshows/industry events and internal meetings as appropriate
Support all aspects of the annual corporate travel RFP process
Possess a strong customer service mind‑set
Engage with hotel sales teams, operators, and owners to build rapport and support our shared sales goals
Stay current on market conditions, forecasts, and trends and translate to action with proactive measures to drive sales
Maintain a high level of productivity while working independently in a fast‑paced and relatively autonomous environment
Exhibit solid written and verbal communication skills with an ability to stay nimble and creative
Ability to influence and engage diverse audiences in various settings
Proven ability to manage multiple workstreams simultaneously while delivering timely, high‑quality results
Bring a high level of follow‑through, organization, and leadership presence to daily work
Demonstrate a commitment to Hyatt core values
Qualifications Experience Required:
At least 3+ years of industry experience with a proven track record
Experience with Corporate Business Travel/Hospitality Industry
Strong understanding of Group/MICE Segment
Proficient within full MS Office Suite
Strong knowledge and command of Envision or equivalent CRM
Experience Preferred:
Comprehensive knowledge of Hotels and Sales Practices
Experience with Master Sales Agreements/MSAs for meeting/event customers
Working understanding/experience with Finance/Banking and/or Government segment and customers preferred
Experience with Cognos, Thoughtspot, Agency360, Reserve, SynXis, RMT, Oracle
Application The salary range for this position is $90,000-$100,000. This position is also eligible for our global sales incentive plan. The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
The position responsibilities outlined above are in no way to be construed as all‑encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
#J-18808-Ljbffr