Rising IT Service Desk Analyst

A financial services firm in Maryland is seeking a Junior Service Desk Analyst to provide first line technical support. The successful candidate will resolve incidents related to Windows and macOS, assist with Microsoft 365 applications, and ensure a high level of customer satisfaction. The role requires 0–2 years of IT support experience and foundational technical knowledge, with opportunities for skill development. This is a full-time position with the potential for additional benefits and an annual bonus. #J-18808-Ljbffr