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Medical Customer Service Representative

Elwood Staffing Services, Inc., Cottage Grove, OR, United States


Medical Customer Service Representative

We are excited to accept resumes for a locally owned and operated medical supply store in Cottage Grove. Seeking a friendly, motivated, and detail-oriented Customer Service Representative. If you are passionate about helping people and thrive in a customer-focused environment, we'd love to hear from you! Company Profile: Great pay with opportunities to be part of a friendly, customer-oriented team Work for a local business making a difference in the community What's in it for you? Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans Holiday Pay Teladoc (online care) Referral Bonus Incentive Weekly Pay 401k And More! Medical Customer Service Representative Details: Temp-to-Hire position $ 19.00 / hour Full Time work available First Shift (Monday through Friday from 08:30am to 05:00pm) Greet and assist customers in person and over the phone. Answer questions about products and services. Process orders, returns, and exchanges. Provide support to patients, caregivers, and healthcare professionals. Maintain accurate records and ensure a smooth customer experience. Communicate effectively with various health care insurance providers. Medical Customer Service Representative Qualifications: High school diploma or equivalent Minimum of one year administrative, receptionist or front desk experience required. Medical terminology or health insurance processing preferred. Customer-oriented attitude with a focus on care and service. Team player who enjoys working in a supportive, positive environment. Applicant may be subject to a background check Pre-employment drug screen is required as a condition of employment *A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability. We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.