Inside Sales Representative - (Manufacturing)
Nesco Resource, Waco, TX, United States
Schedule: Mon‑Fri (8‑5 initially, 7‑4 and 7:30‑4:30 available upon training completion).
Responsibilities
Provide a high level of customer service and support with an established customer base, including program management of key strategic accounts, providing exceptional service to maintain and increase sales of these accounts.
Demonstrate a particular focus on program/customer management.
Handle a high volume of customer interaction.
Use superior Excel, PowerPoint skills.
Provide customer quotes, price & delivery via phone, fax or e‑mail.
Manage all aspects of order entry, stock management and purchase requirements for key customers.
Daily status and review of key accounts orders, stocking levels and re‑order points.
Assist AES’s LA management in forecasting revenue and GP of accounts.
Determine correct material based on customer requirements.
Obtain quotes from vendors for material and outside processing.
Enter sales orders & purchase orders.
Assume responsibility for key house accounts.
Coordinate with Outside Sales and Management; provide information & feedback.
Follow‑up and communicate with customers; status & delivery.
Initiate & follow‑up on customer returns and problems (credits & complaints).
Maintain paper and digital records/files for the respective department.
Periodically visit with customers to establish better business relationships.
Skill/Knowledge
High school diploma or GED from an accredited institution.
Minimum 2 years of experience in inside sales or customer service environment.
College degree from an accredited institution.
Previous experience working in fast‑paced metals, distribution or manufacturing environment.
Knowledge and experience working with SAP desired.
Proficient in Microsoft Office applications, intranet and internet usage.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Responsibilities
Provide a high level of customer service and support with an established customer base, including program management of key strategic accounts, providing exceptional service to maintain and increase sales of these accounts.
Demonstrate a particular focus on program/customer management.
Handle a high volume of customer interaction.
Use superior Excel, PowerPoint skills.
Provide customer quotes, price & delivery via phone, fax or e‑mail.
Manage all aspects of order entry, stock management and purchase requirements for key customers.
Daily status and review of key accounts orders, stocking levels and re‑order points.
Assist AES’s LA management in forecasting revenue and GP of accounts.
Determine correct material based on customer requirements.
Obtain quotes from vendors for material and outside processing.
Enter sales orders & purchase orders.
Assume responsibility for key house accounts.
Coordinate with Outside Sales and Management; provide information & feedback.
Follow‑up and communicate with customers; status & delivery.
Initiate & follow‑up on customer returns and problems (credits & complaints).
Maintain paper and digital records/files for the respective department.
Periodically visit with customers to establish better business relationships.
Skill/Knowledge
High school diploma or GED from an accredited institution.
Minimum 2 years of experience in inside sales or customer service environment.
College degree from an accredited institution.
Previous experience working in fast‑paced metals, distribution or manufacturing environment.
Knowledge and experience working with SAP desired.
Proficient in Microsoft Office applications, intranet and internet usage.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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