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Order Management Specialist

eTeam, Oakland, CA, United States


Order Management Specialist Location: Remote | Duration: 08 Months

Supply & Demand Management (SDM), Hardware Operations

We’re looking for an Order Management Specialist to own the purchase order lifecycle for Client’s hardware products.

This role is the centralized point of accountability for all open orders across our supplier and retailer footprint – making sure POs accurately reflect our forecast, obligations are tracked, and orders are closed when they should be.

This is a hands‑on role.

You’ll translate SKU‑level cost and forecast data into purchase orders, manage mid‑quarter adjustments, maintain visibility into inventory positioning and vendor performance, and manage our retail PO book, ensuring we have sufficient inventory on hand relative to other obligations and tracking retailer‑owned inventory before approving the POs.

You’ll also lead an immediate cleanup of our open PO backlog to free up committed funds.

The role sits within our SDM team, which owns the MPS Master Production Schedule) and is driving PO automation.

You’ll work closely with that automation effort – helping define requirements and transitioning tactical PO entry to automated weekly POs over time.

You will:

Own end‑to‑end purchase order management across Client’s hardware supplier base and retail channel.

Translate dollar costs by SKU into purchase orders based on forecast and MPS.

Manage mid‑quarter order adjustments as forecasts and volumes shift.

Track POs received from retailers and collaborate closely with supply planners to recommend approval based on Client’s and retailer inventory positions.

Audit and clean up open POs dating back, while establishing a process to prevent backlog from recurring.

Maintain a centralized view of all open orders, inventory positioning, and supplier commitments.

Flag risks: orders tying up funds, suppliers shipping against stale POs, forecast misalignment.

Partner with Hardware Business Systems HBS and SDM teams on PO automation (transition to weekly POs).

Identify manual processes that should be systematized or eliminated.

Contribute to Oracle ERP process improvements Automated reporting, access provisioning).

You have:

3–5 years in order management, procurement operations, or supply chain planning.

Experience managing purchase orders in an ERP system – Oracle preferred, SAP or similar acceptable.

Strong understanding of PO lifecycle: creation, modification, receipt, closure, reconciliation.

Comfortable working with forecast data and translating demand signals into orders.

Detail‑oriented with ability to manage high volume of SKUs and suppliers simultaneously.

Experience with supplier communication and order reconciliation.

Proficiency in Excel/Google Sheets for data analysis and reporting.

Excellent communication skills and ability to work across supply chain, finance, and operations teams.

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