Associate Account Manager

Employer Industry: SaaS (Software as a Service) Why consider this job opportunity Starting salary of $60,000 Base + $25,000 Variable = $85,000 OTE USD Comprehensive benefits package including 100% coverage of medical, dental, vision, and mental health insurance premiums for you and your family 16 weeks paid parental leave and unlimited PTO Opportunities for professional development and career growth Supportive remote work environment with stipends for remote work expenses Commitment to diversity, inclusion, and equity within the workplace What to Expect (Job Responsibilities) Manage a portfolio of assigned accounts, serving as the primary point of contact Support renewals and expansion efforts in collaboration with Account Managers Build trusted relationships with customers to understand their goals and usage of the platform Monitor account health and key performance indicators, identifying risks and opportunities Collaborate cross-functionally with various teams to ensure a seamless customer experience What is Required (Qualifications) 1–2 years of experience in Sales, Customer Success, Account Management, or another customer-facing role Strong communication skills with the ability to build rapport and trust Organized and detail-oriented, capable of managing multiple accounts and priorities Comfort working in a fast-paced, remote environment Must be located in the Americas or Dublin, Ireland How to Stand Out (Preferred Qualifications) Experience working in SaaS or familiarity with CRM tools Curiosity and genuine interest in helping customers succeed #SaaS #AccountManagement #CustomerSuccess #RemoteWork #CareerGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr